Jessica Dykstra
Jessica Dykstra is an accomplished operations and management professional with extensive experience in leading teams and optimizing business performance. Currently serving as General Manager at Silverstar Car Wash, she oversees day-to-day operations while focusing on delivering exceptional customer service and ensuring operational excellence. Her leadership approach emphasizes clear communication, efficiency, and team development, fostering both employee growth and business success. Throughout her career, Jessica has held leadership roles across diverse industries, including hospitality, healthcare, and food service. She has successfully managed multiple facilities, coordinated events, and implemented systems that improve workflow and member satisfaction. Her experience as Food Director at GreatLife and General Manager at Dairy Queen highlights her ability to balance operational management with a focus on quality and customer experience. Jessica holds a Bachelor’s Degree in Forensic Science and Criminal Justice from Colorado Technical University and a high school diploma from Lincoln High School. With a strong background in communication, daily operations management, and customer service, she brings a combination of analytical skills and hands-on leadership to every role. Her commitment to excellence, adaptability, and team mentorship makes her a trusted leader in the organizations she serves.
• Colorado Technical University
• Chamber of Commerce Veterans of Sioux Falls
What do you attribute your success to?
I attribute my success to hard work and dedication. Staying focused and committed has allowed me to grow professionally and effectively run successful businesses as a General Manager.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to work hard—because with dedication and effort, you can achieve anything you set your mind to.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is simple: you can, and you will. Believe in yourself, stay determined, and don’t let anything hold you back from reaching your goals.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field is being able to meet the needs of every customer and ensure each person has a positive experience. At the same time, this presents the opportunity to build strong relationships, foster trust, and create lasting satisfaction that drives both personal and business success.
What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life are focus and making a positive impact in my community. I strive to stay dedicated to my goals while contributing meaningfully to the people and organizations around me.
Locations
Silverstar Car Wash
Sioux Falls, SD 57106