Hannah Wells

Sales Associate - GXI Opportunity Manager
Granicus
Denver, CO 80202

Hannah Wells is a Sales Associate – GXI Opportunity Manager at Granicus, where she helps government agencies implement GXI Foundations, a free tool designed to measure and improve resident experiences through real-time data and feedback. In her role, Hannah collaborates across Sales, Marketing, and Customer Success teams to guide agencies from initial interest to meaningful impact, ensuring that every project strengthens the connection between government and the communities they serve. Her work is fast-paced, collaborative, and focused on creating measurable improvements in public service delivery.

Before joining Granicus, Hannah began her career as an elementary school teacher in Weld County, Colorado, where she taught in a high-poverty area during the pandemic. Her teaching experience honed her communication, problem-solving, and empathy skills, while also inspiring her to develop community-focused initiatives like a garden club and Sunshine Club. These experiences laid the foundation for her transition into government technology, where she could leverage her ability to engage diverse audiences and drive meaningful outcomes at scale.

Hannah holds a Bachelor of Arts in Early Childhood Education from the University of Northern Colorado and is passionate about continuous growth—both personally and professionally. Outside of work, she draws inspiration from nature, enjoys cultivating her garden, and embraces creative projects that enrich her life. Recognized for her dedication and impact, Hannah continues to focus on improving internal processes, mentoring others, and helping public institutions better serve their communities through innovative solutions.

• Sales Enablement

• University of Northern Colorado - BA

• Sunshine Club

Q

What do you attribute your success to?

I attribute my success to a combination of adaptability, dedication, and a commitment to making a meaningful impact. My career began as an elementary school teacher during the pandemic, working in a high-poverty area where I focused not only on academics but also on fostering a sense of community. During that time, I helped launch initiatives like a garden club and the Sunshine Club to support students and their families. I earned my degree in Early Childhood Education in 2020, but as the world shifted, so did my professional path.

Teaching provided me with a strong foundation in communication, problem-solving, and empathy—skills that have proven invaluable in government technology. About four years ago, I transitioned into GovTech sales, where I found an opportunity to create impact at scale. I was drawn to the transparency, accountability, and long-term value that technology brings to public institutions.

Currently, I manage GXI Foundations, a free survey feedback tool designed for local government websites. My role involves meeting with clients across the U.S. and Canada, demonstrating the platform, and overseeing implementations from start to finish. I work closely with government teams to ensure the solution effectively serves their communities. This past July, I was promoted into a new role, where my focus has shifted to streamlining and improving internal processes. I’ve been fortunate to learn from strong mentors—particularly my former boss, Mae Turner—who emphasized hands-on experience, collaboration, and continuous growth.

Q

What’s the best career advice you’ve ever received?

The best career advice I’ve ever received is that professional growth comes from hands-on experience and collaboration. I’ve been fortunate to work alongside supportive colleagues and mentors—especially my former boss, Mae Turner—who emphasized learning by doing and leading with integrity. This guidance has shaped the way I approach challenges, build relationships, and continuously grow in my career.

Q

What advice would you give to young women entering your industry?

My advice to young women entering this industry is to trust that your skills are transferable, even if your career path takes unexpected turns. I transitioned from teaching into GovTech sales without a traditional sales background, yet the communication, adaptability, and problem-solving skills I developed in the classroom became some of my greatest strengths.

Don’t wait until you feel fully qualified to take the next step. Embrace learning by doing, lean on mentors and supportive colleagues, and be willing to ask questions. Growth rarely comes from staying in your comfort zone, and some of the most meaningful opportunities arise when you remain open to change.

Finally, focus on impact. Whether you’re working directly with students or supporting government systems that serve entire communities, aligning your work with purpose will help you stay grounded, motivated, and fulfilled over the long term.

Q

What are the biggest challenges or opportunities in your field right now?

The biggest challenges in government work stem from its unique environment—strict regulations, complex processes, and the realities of political change. At the same time, these factors create opportunities: government spending is intentional and transparent, and knowing that our work helps agencies better serve the public makes it deeply meaningful. Currently, one of my immediate challenges is managing the increased demands of the busy holiday season, which requires careful planning and prioritization to ensure continued impact.

Q

What values are most important to you in your work and personal life?

The values that guide me in both my work and personal life center on balance, growth, and connection. Living in Colorado, I spend a lot of time outdoors—gardening has been a long-standing passion since my teaching days—and I cherish any opportunity to reconnect with nature. These experiences remind me of the importance of patience, nurturing, and persistence, which I bring into my professional life as well.

Locations

Granicus

Denver, CO 80202