Kourtney Carr
Kourtney Carr is a seasoned insurance professional with extensive experience in casualty and claims management. As a Senior Casualty Claims Examiner at North American Risk Services (NARS), she handles complex litigated auto bodily injury claims for government entities with precision and care. Over the years, Kourtney has developed a reputation for her analytical skills, strong communication, and ability to manage high-exposure cases effectively while maintaining fairness and integrity.
Before joining NARS, Kourtney held key positions with respected organizations such as Gallagher Bassett, MGM Resorts International, Broadspire, and York Risk, where she honed her expertise in general liability, commercial auto, and trucking claims. Her career reflects a consistent commitment to professional growth, leadership, and delivering results for clients across diverse industries.
Kourtney’s success is rooted in her hard work and her drive to continuously better herself. Outside of work, she values balance and enjoys spending time outdoors—whether golfing, walking, hiking, or exploring new destinations on cruises. Her passion for both personal and professional development defines her as a dedicated, grounded, and forward-thinking professional.
• Insurance Licenses
• University of Arkansas
What do you attribute your success to?
I attribute my success to growing up in a family of insurance professionals and steadily advancing through roles from Casualty Claims Examiner to Senior Claims Adjuster. I’m most proud of my work in fraud detection—analyzing substantial evidence, uncovering the truth, and mitigating risk effectively.
What values are most important to you in your work and personal life?
The values most important to me are integrity and compassion, both in my work and personal life, while I also prioritize caring for my three dogs, traveling to explore new places, and supporting animal welfare and disaster awareness charities.