Maggie Smith, CMC
Maggie Smith, CMC, is a dedicated Town Clerk and Tax Collector for the Town of Richmondville, serving the community for over 33 years. Appointed in 1993, she has consistently modernized municipal operations while maintaining transparency and integrity in public service. Maggie oversees all aspects of town administration, including tax collection, vital records management, licensing, public records, and Freedom of Information compliance for approximately 2,600 residents. Her expertise spans municipal administration, financial stewardship, and community engagement, reflecting her commitment to building a strong and accountable local government.
Throughout her tenure, Maggie has championed the modernization of town systems, improved operational efficiency, and ensured the responsible management of public funds. She has earned a Certified Municipal Clerk designation through the International Institute of Municipal Clerks (IIMC) and has been an active member of the County Town Clerks Association. Known for her approachable leadership style, Maggie prioritizes educating residents about local governance, promoting fiscal responsibility, and maintaining accessible public services.
Beyond her professional responsibilities, Maggie is deeply involved in her community, including volunteering as Secretary for the Richmondville Historical Society and supporting local initiatives such as the Marathon for Life. She is a vocal advocate for women in local government and actively encourages young women to engage in public service. Maggie measures her success by the trust she has built within her community and remains committed to leaving local government stronger, more transparent, and service-driven than she found it.
• Certified Municipal Clerk
• New England Institute of Municipal Clerks – Certified Municipal Clerk (IIMC)
• SUNY Cobleskill – AAS, Data Processing
• President of the IIMC Class of 1999
• International Institute of Municipal Clerks
• County Town Clerks Association
• Secretary, Richmondville Historical Society
• Founding Member of Town’s Sesquicentennial Planning Committee
• Supporter of Marathon for Life
What do you attribute your success to?
I attribute my success to dedication, resilience, and a commitment to public service. Beginning with my background in computer programming, I chose to dedicate my skills to improving local government operations. Over the past 33 years, I have continually expanded my role beyond traditional clerk duties, modernized town systems, and prioritized transparency and integrity in serving the residents of Richmondville.
What’s the best career advice you’ve ever received?
The best career advice I have received is to lead with integrity and fairness. Staying true to ethical principles allows you to earn trust, build strong relationships, and make a meaningful impact on your community.
What advice would you give to young women entering your industry?
I would encourage young women to actively engage in local government, where their contributions can create real change. Remain resilient in the face of challenges, advocate for equity, and seek opportunities to educate yourself and influence positive governance.
What are the biggest challenges or opportunities in your field right now?
A major challenge in local government is overcoming systemic gender bias and ensuring accountability in governance. However, this also presents an opportunity to mentor the next generation of women leaders, promote transparency, and modernize municipal operations to better serve communities.
What values are most important to you in your work and personal life?
Integrity, fairness, and service are the core values I uphold in both my professional and personal life. I strive to leave every interaction and community stronger than I found it. Resilience, gratitude, and active engagement with my community guide my approach to challenges and life transitions.