Marsha Owens
Marsha Owens, FMP, CMCA, AMS is a seasoned Community Association Management professional with over a decade of experience leading residential and commercial property portfolios across the Washington, D.C.–Baltimore metropolitan area. Currently serving as CAM III Portfolio Manager at Legum & Norman, she brings a strong command of operations, finance, vendor negotiations, and regulatory compliance. Her leadership has consistently yielded measurable results, including substantial cost savings, improved service delivery, and increased resident satisfaction.
Marsha’s portfolio includes high-profile communities with complex amenities and multi-million-dollar budgets. She is known for her ability to analyze operations, identify inefficiencies, and implement strategic improvements—such as recovering over $73,000 in unpaid revenue and reducing assessment fees through contractor vetting and budget analysis. Her collaborative leadership style fosters strong relationships with boards, residents, vendors, and staff, and she has a track record of elevating team performance while maintaining high Net Promoter and Google Review scores.
In addition to her industry credentials—including certifications from CAI and Marquis Who’s Who recognition—Marsha is deeply committed to community engagement. She is the Founder and CEO of ARK365DMV, Inc., a nonprofit dedicated to supporting underserved and homeless populations through acts of kindness. A graduate of Prince George’s Community College’s Facilities Management program, Marsha combines technical expertise, financial acumen, and a heart for service to deliver excellence in every aspect of her work.
• Marquis Who's Who
• Strathmore's Whos Who
• Life Skill Instructor Management (CMCA)
• Prince George's Community College
• International Facility Management Association
What do you attribute your success to?
I attribute my success first and foremost to God, who guides and sustains me. I also credit my willingness to continually learn, grow, and adapt. Staying open to new challenges and consistently seeking opportunities for improvement has been key to my professional growth.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is simple but powerful: **communicate.** You can’t learn, grow, or be supported if you don’t speak up. Be willing to ask questions, advocate for yourself, and express your ideas—even when it’s uncomfortable. You also need to develop the strength to be okay with not being liked by everyone. Stand firm in your values, stay resilient, and never give up. Your voice and presence matter.