Mireille Baxter

I attribute my success to curiosity, perseverance, and a willingness to embrace opportunity—qualities I discovered behind a coffee counter at seventeen. What started as a part-time job quickly became a passion that led me across states and into leadership at Hillstone, one of the most respected names in dining.

My first formal experience in hospitality was an internship at The Breakers. Though the pandemic cut it short, it only strengthened my determination. I returned the following year for a successful sophomore internship and later spent three months in France, working independently and refining my understanding of global service. These experiences taught me that growth comes from stepping into challenges, even when they feel uncomfortable.

After earning my degree in International Business, I joined Hillstone. Within a month of starting in Denver, I was transferred to Aspen—a fast-paced move that challenged me to showcase my abilities in a new setting. Two years later, I am proud to serve as Senior Assistant Manager. Along the way, I pursued French studies and a study abroad program in France, recognizing that communication is at the heart of hospitality. Small details—whether a word, gesture, or perfectly timed service—can transform an interaction into a memorable experience.

Recognition is rewarding, but the moments that matter most come from my peers. At the Fritz Knoebel School of Hospitality Management, I was honored as “Most Fritz,” a reflection of leadership, community, and spirit. Today, I continue to grow through certifications with the Wine & Spirit Education Trust and the Court of Master Sommeliers, striving to inspire others with the possibilities that come from hard work, adaptability, and genuine passion for people.

The best career advice I’ve ever received was simple but transformative: “Stay curious, not comfortable.”

Early in my career, I thought success meant mastering a role and holding onto it. But in hospitality—and in life—real growth comes from leaning into the unfamiliar. Saying yes to unexpected transfers, navigating leadership at a young age, or learning to manage through chaos with calm—all of these experiences have taught me that curiosity drives progress.

Curiosity also invites humility. It reminds you there’s always more to learn, more perspectives to consider, and new ways to improve. Challenges become lessons, and lessons become confidence. My advice to anyone starting their journey—especially young professionals in hospitality—is simple: don’t wait until you feel ready. Step into opportunity, even if it feels uncomfortable. Confidence is built in motion, not in preparation, and the most fulfilling careers are discovered one brave “yes” at a time.

My advice to young women entering hospitality is to embrace every opportunity to learn and grow, even if your background is different from those around you. I came into the field without fully realizing that hospitality could be a lifelong profession, and what began as a happy accident became a true passion as I continued my education and pursued new experiences.

In this industry, growth comes from curiosity, resilience, and a willingness to step outside your comfort zone. Be open to the unexpected, push yourself to expand your knowledge, and trust that each challenge is an opportunity to build skills and confidence. Continuous learning and adaptability are what will set you apart and help you thrive in hospitality.

Transitioning from a student to a leader in hospitality has been both challenging and rewarding. The pace of the industry is relentless, and relocating to a new city where I knew no one pushed me far outside my comfort zone. I had to learn how to lead seasoned teams, manage high-pressure service environments, and navigate late nights followed by early mornings—all while maintaining composure and grace.

Early on, self-doubt was a constant companion, especially when I questioned whether I belonged in management at such a young age. I chose to view those doubts as motivation rather than limitation. Every difficult shift, demanding guest, and relocation has shaped my confidence and leadership style. Growth often hides behind discomfort, and learning to embrace that has been one of my greatest lessons.

Even adapting to the realities of mountain-town life—spotty internet, unpredictable weather, and long winter nights—taught me flexibility and perspective. Challenges don’t define you; how you respond to them does, and that mindset continues to guide me as I advance in my career.

The values that guide me in both my work and personal life are positivity, openness, and a commitment to service. Working in hospitality has given me a deep appreciation for the impact of giving back. I actively support organizations such as Feeding America, local food banks, and Compassion International, where I sponsor a child who shares my birthday. These connections are a daily reminder that service extends far beyond the dining room, especially in a world where food scarcity and need are so real.