Najat Mazroua
Najat Mazroua is a highly accomplished Software Quality Strategist with extensive experience in quality assurance and engineering leadership. Currently serving as Senior Quality Engineering Manager at McDonald’s, Najat has been instrumental in driving end-to-end test strategy, implementing automation-first frameworks, and reducing customer issues by more than 20%. Her approach emphasizes TCoE (Test Center of Excellence), Agile testing, shift-left strategies, and quality KPIs, enabling faster time-to-market and increased efficiency across complex, international projects.
With a career spanning multiple leadership roles, Najat has built and scaled QA organizations at Oak Street Health, Rightpoint, UBS, and GE Capital, consistently leveraging automation and strategic planning to enhance testing capabilities. She has successfully led teams of up to 60 engineers, implemented multimillion-dollar budgets, and driven significant revenue growth by positioning quality engineering as a strategic delivery partner. Her expertise spans QA strategy definition, software development lifecycle management, and automation using tools such as Robot, Python, API frameworks, Gherkin, and PYAUTOGUI.
Beyond her technical and leadership achievements, Najat is also a dedicated volunteer, teaching Arabic and participating in synchronized ice skating events for youth. She holds a Master’s Degree in Computer Science from Northeastern Illinois University and a Bachelor’s Degree in Computer Engineering from IGA – Institut supérieur du Génie Appliqué, and has completed executive leadership training at Columbia Business School. Fluent in both Arabic and French, Najat combines deep technical expertise with cross-cultural communication skills, making her a transformative leader in software quality engineering.
• Executive Personal Leadership
• IGA - Institut supérieur du Génie Appliqué- Bachelor's
• Northeastern Illinois University- Master's
• International Leadership Association; Midwest Academy of Management
• USA Gymnastics
• U.S. Figure Skating
• Downtown Islamic Center
What do you attribute your success to?
I attribute my success to my dad, who instilled in me the drive to achieve my dreams, and to my commitment to a lifelong learning journey, no matter the odds.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field are navigating being one of the few women in technology and embracing mistakes as learning opportunities, while the greatest opportunities come from using those experiences to grow, innovate, and progress.
What values are most important to you in your work and personal life?
The values most important to me in my work and personal life are family connection, quality time, and staying active, whether through playing tennis with my daughters or enjoying a good movie together.