Shelly Bennett
Shelly Bennett is a highly accomplished Key Customer Care Specialist with a proven track record of driving customer satisfaction and operational efficiency in the manufacturing and packaging industry. Currently with Legacy Berry Global / Legacy Amcor, Shelly brings over a decade of experience in customer service, order management, and supply chain coordination. Her ability to build strong client relationships, anticipate customer needs, and lead with precision has made her a standout performer across multiple roles—from plant conversions to high-volume order processing.
Throughout her career, Shelly has demonstrated a relentless commitment to process improvement and client success. She led one of the most efficient system transitions during the Letica/Berry Global acquisition and has consistently exceeded expectations in both sales volume and customer satisfaction. Known for her strong work ethic, adaptability, and passion for team collaboration, Shelly brings a unique mix of technical expertise and people-centered leadership to every organization she serves. Her business philosophy centers on accountability, continuous improvement, and always exceeding expectations—values that have earned her recognition and trust across the industry.
• Associates of Arts Business Administration
• Phi Theta Kappa
What do you attribute your success to?
I attribute my success to my genuine passion for helping customers and solving problems, always striving to maintain strong, long-lasting relationships—even when challenges arise. I’m dedicated to continuous growth and learning and take pride in my ability to communicate effectively and lead teams with positive, influential expertise across the US.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to stay focused and keep pushing forward to achieve not only my work goals but also my personal life goals.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field right now is navigating tariffs, which impact shipping and receiving products from overseas, sometimes causing delays—but we are actively working to manage and overcome these issues.
What values are most important to you in your work and personal life?
The most important values to me in both work and personal life are building genuine relationships, embracing connection with diverse personalities, and bringing my authentic energy and passion to every interaction.