Sherlyne White

Project Business Analyst
New York State Department of Health
Menands, NY 12204

Sherlyne White is a proficient Business System Analyst and Project Management Professional (PMP) with more than ten years of experience enhancing efficiency, improving processes, and making data-driven decisions within New York State agencies. Coming from a low-income background, her path has been marked by resilience, adaptability, and a strong dedication to personal growth. After receiving her degree in Mathematics and Computer Science from the University at Albany in 2002, she launched her career in life insurance and annuities—a role that familiarized her with corporate dynamics and cultivated her analytical capabilities.

Even though she encountered difficulties early on, such as coordinating graduate studies with a demanding work schedule, Sherlyne persisted and ultimately moved into state government roles. She held various positions within the NYS Office of Information Technology Services, the Workers' Compensation Board, and the Department of Health. There, she led business analysis projects, mentored newcomers in the field, and facilitated lean and agile project implementations. Her enthusiasm for problem-solving is evident in her work philosophy—analogous to home improvement: eliminating inefficiencies, optimizing processes, and developing lasting solutions.

Among her notable achievements is obtaining her PMP certification following an intensive 70-hour boot camp. Sherlyne values lifelong learning significantly; she believes continuous personal and professional development is crucial. As an active participant in the PMI Hudson Valley Chapter and the New York State Forum, she remains engaged with the broader project management community by sharing knowledge while also continuing to learn about her profession.

• University at Albany- B.S.

• New York State Forum
• Project Management Institute
• Hudson Valley PMI Chapter

• All Achievers -YAG

Q

What do you attribute your success to?

I attribute my success firstly to my unwavering belief in God and the profound love and support of my family. Their encouragement has been a cornerstone of my journey. In addition to this strong foundation, I place significant value on several personal attributes that contribute to achieving success.

Being organized allows me to manage my time effectively and maintain clarity in my goals and tasks, which is essential for progress. My commitment drives me to pursue my objectives relentlessly, ensuring that I remain focused and determined even when faced with challenges. Strong communication skills play a vital role in building relationships and collaborating with others, enabling me to convey ideas clearly and foster teamwork.

Resourcefulness is another critical quality; it empowers me to think creatively and adapt when confronted with obstacles. Lastly, staying resilient ensures that I can bounce back from setbacks, learning from failures rather than being discouraged by them. Each of these attributes has its unique contribution toward reaching success in life, working together harmoniously to guide me along my path.

Q

What’s the best career advice you’ve ever received?

The best career advice I ever received was to never give up, even when the future appears uncertain. This invaluable lesson taught me that career paths are rarely straightforward or predictable. Along my journey, I encountered roles that just didn’t align with my strengths or aspirations, yet each of these experiences contributed to my growth. Having supportive mentors by my side made all the difference; they provided guidance and encouragement during challenging times, helping me maintain focus and resilience. Their belief in my potential inspired me to keep striving for success, understanding that setbacks are often stepping stones toward new opportunities. Ultimately, perseverance in the face of uncertainty has been a crucial element of my professional development.

Q

What advice would you give to young women entering your industry?

I would advise young women entering the fields of project management and business analysis to focus on continuous learning, build strong professional networks, and develop their leadership skills. It is crucial to address challenges like imposter syndrome and systemic biases that might impede career growth.

Focus on skill development and knowledge enhancement. Embrace the mindset of a lifelong learner. With technology and business needs constantly evolving, it’s imperative to regularly refresh your skills. Set aside time to explore new tools, methodologies, and industry trends. The Association for Project Management (APM) and the International Institute of Business Analysis (IIBA) provide excellent resources for ongoing education.

Excel in communication. Effective communication is crucial in both project management and business analysis settings. Aim to communicate clearly and succinctly with various audiences, from technical teams to senior leadership. Hone your active listening skills and strive to ask insightful questions that engage others.

Q

What are the biggest challenges or opportunities in your field right now?

The primary challenges and opportunities facing project managers (PMs) and business analysts (BAs) center around effective communication, resource management, and the ability to adapt to changing technologies and business demands. Addressing these issues necessitates improved collaboration, well-defined objectives, and stronger analytical capabilities to meet the expectations of stakeholders and achieve successful results.
Key Challenges
Communication Barriers: Poor or unclear communication among BAs, PMs, and stakeholders can result in misunderstandings, misalignment of goals, and resistance to change.
Technological Advancements & Data Issues: Both roles need to stay up-to-date with technological progress, while BAs often confront difficulties related to data quality and accessibility for meaningful analysis.
Managing Expectations & Project Scope: Vague business objectives and shifting requirements frequently pose challenges for BAs that can subsequently affect project scope and timelines—an important concern for PMs.
Resource Limitations: Constraints such as restricted budgets, inadequate tools, or a shortage of necessary skills or personnel can restrict both PMs' and BAs' capacities to meet deadlines within project parameters.
Stakeholder Misalignment: Effectively involving stakeholders and managing their expectations is vital but often proves challenging, resulting in conflicts and a lack of support for the project's goals.
Opportunities
Improved Collaboration: A robust partnership between BAs and PMs can lead to clearer project objectives and requirements, more manageable scope oversight, and enhanced execution overall.
Strategic Value Delivery: By merging the tactical focus of PMs with the strategic perspectives of BAs, organizations can better pinpoint business opportunities, tackle complex challenges efficiently, and assess genuine business impacts.
Data-Driven Decision Making: Utilizing advanced analytical abilities enables BAs to supply critical data that aids PMs in making informed choices—resulting in more effective resource use and improved project outcomes.
Flexibility in Agile Settings: Adopting agile methodologies empowers both PMs and BAs to be more adaptable while swiftly responding to changing demands—continuously delivering value even in fast-paced environments.

Q

What values are most important to you in your work and personal life?

The core values that shape both my professional and personal existence are integrity, responsibility, dependability, kindness, respect, and honesty. These principles not only influence my choices but also help cultivate trust and foster meaningful connections. Additionally, values such as adaptability, a commitment to lifelong learning, and a strong work ethic are vital for achieving professional milestones and personal development. They ensure that one’s actions resonate with their beliefs and ethical values.
In the workplace:
Integrity and Honesty: This means having the courage to do what is right even in challenging situations while being truthful and reliable in all professional dealings.
Responsibility and Dependability: Embracing accountability for results and fulfilling obligations play a crucial role in establishing trust and maintaining smooth operations.
Positive Attitude and Adaptability: Maintaining an upbeat demeanor alongside the ability to pivot with new challenges proves invaluable in navigating the work environment effectively.
Strong Work Ethic: Exhibiting dedication to hard work alongside a continuous desire for growth is highly regarded by employers and significantly aids career progression.
In my personal life:
Compassion and Kindness: Demonstrating empathy towards others forms the foundation for nurturing profound relationships.
Love and Connection: The ability to love deeply while receiving love in return is seen as essential for leading a fulfilling life.
Respect: Offering respect as well as receiving it paves the way for harmonious interactions with others, fostering mutual understanding.
Authenticity: Staying true to oneself while honoring one's principles contributes to living a life that is aligned with one’s fundamental beliefs.

Locations

New York State Department of Health

Menands, NY 12204

Call

NYS OF HEALTH

150 Broadway, 2nd Floor, Suite 270W , Menands, NY, 12204

Call