Tami Hammer
Tami Hammer is the Customer Relations Manager at Diamond-Drives by Timken, where she brings over two decades of experience in leadership, customer service, and team development. With a career marked by compassion, attention to detail, and a deep commitment to excellence, Tami has built a reputation as a thoughtful leader who empowers those around her. Her background includes leadership roles at Ulta Beauty and a strong foundation in education, holding an Associate's Degree in Criminology and Sociology from Sauk Valley Community College and an educator license from the Iowa Board of Cosmetology Education.
Tami is known for her ability to mentor and elevate team members, creating a positive and growth-oriented environment. Her colleagues praise her emotional intelligence, integrity, and unwavering dedication to both customer satisfaction and employee well-being. Through her leadership at Diamond-Drives, Tami continues to drive innovation in customer relations while championing personal and professional development for those she leads.
• PCI Academy - A.A.S.
• Iowa Board of Cosmetology Education
• Sauk Valley Community College- Associate's
What do you attribute your success to?
I attribute my success to continually pursuing education and immersing myself in all levels of the business so I can truly understand and support the role each person plays.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to always build genuine rapport—relationships are the foundation of trust and long-term success.
What advice would you give to young women entering your industry?
My advice to young women entering the industry is to lead by example—show up with integrity, confidence, and a strong work ethic, and others will follow.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in our field right now is the integration of two businesses and aligning them under a unified ERP system to improve efficiency and ensure on-time delivery.
What values are most important to you in your work and personal life?
Integrity, a strong work ethic, and the ability to influence and inspire others by leading through example are the values that guide both my professional and personal life.