Teonna Armstrong

Teonna Armstrong is an accomplished Revenue Cycle Management Specialist with extensive experience supporting healthcare organizations through precise claims resolution, reimbursement processes, and payer communication. Currently with Prestige Utilization Management & Billing Solutions, she plays a key role in maintaining the integrity of patient data, setting up accurate profiles, reconciling codes, and ensuring compliant claims submission using ICD-10 standards. Teonna is known for her diligence in researching denials, disputing rejections, and securing reprocessed claims, all while upholding strict accuracy and confidentiality.
Across her career, Teonna has built a strong foundation in insurance verification, pre-authorization, provider relations, and revenue cycle oversight. Her roles at organizations such as Envision Physician Services, Teleperformance, and Nextus Billing Solutions have strengthened her ability to navigate complex billing issues, support providers, and resolve inquiries with professionalism and clarity. She consistently identifies solutions that improve payment outcomes and patient account accuracy. Teonna is also experienced in training and mentoring new team members—helping them gain confidence and proficiency in reimbursement processes, coding requirements, and payer guidelines.
Teonna’s professional growth is complemented by her commitment to education and continuous improvement. She holds a Bachelor of Science in Healthcare Administration from the University of Phoenix and recently earned a Graduate Certificate from DeVry University, where she is continuing her studies toward an MBA with a concentration in Healthcare Administration. Driven, detail-oriented, and dedicated to serving both patients and providers, Teonna brings a strong work ethic and a solutions-focused mindset to every role she undertakes.

• DeVry University
• University of Phoenix