Heather Norris

Heather Norris is a seasoned healthcare professional with over 25 years of hands-on experience in clinical operations, emergency services, orthopedics, ambulatory care, and healthcare management. Currently serving as Clinical Supervisor at Piedmont Orthopaedics, Heather has spent the last seven years leading teams, training clinical staff, and streamlining operations to improve patient care outcomes. She holds certifications as a Registered Medical Assistant and Orthopedic Technician and brings a deep understanding of systems like Epic and the dynamics of high-pressure clinical environments.

Heather’s leadership style is grounded in compassion, accountability, and a commitment to excellence. Whether mentoring staff, overseeing compliance, or implementing process improvements, she consistently works to elevate healthcare standards and workplace culture. Passionate about fostering positive change, Heather is also a vocal advocate for transforming the healthcare environment to better support both providers and patients.

• Upstate EMS Council
• Greenville Technical College- EMT Paramedic
• Greenville Technical College- Massage Therapy
• American Registy of Medical Assistants
• ASOP