Agnes C. Carbonell-Miranda

Agnes C. Carbonell-Miranda is a senior aviation compliance leader and Senior Regulatory Compliance Program Manager at Southwest Airlines, specializing in FAA regulatory oversight, operational control, safety, and enterprise compliance governance. Her career in the travel industry began in 1993 as a travel agent, followed by her entry into the airline industry in 1995. She subsequently built extensive operational experience through roles in flight dispatch, systems operations control, hub coordination, and airline operations, developing a strong foundation in flight logistics, operational decision-making, and regulatory requirements.

At Southwest Airlines, Agnes has progressed through increasingly senior positions in network planning, regulatory investigation, NOC compliance, and regulatory programs and compliance. Her responsibilities have included regulatory investigations, FAA reporting requirements, root cause analysis, corrective action programs, compliance monitoring, audits, operational readiness, and regulatory support for Flight Operations, Dispatch, Crew Scheduling, Maintenance Control, Ground Operations, and Network Operations. In her current role, she provides enterprise-level regulatory oversight and serves as a designated representative supporting the 14 CFR Part 119 Director of Operations, helping strengthen operational compliance, safety, accountability, and continuous improvement.

Agnes holds a Master’s Degree in Judicial Studies and a Bachelor of Science in Aviation Management and Flight Operations from Daniel Webster College. She also holds an FAA Dispatch Certificate and a Private Pilot Certificate with Instrument Rating. She is a member of Women in Aviation and Latinas in Aviation and was featured in the Latinas in Aviation book. Beyond her professional work, she has contributed to community initiatives through Southwest Airlines, including Habitat for Humanity and Meals on Wheels America. Her advice to women entering aviation reflects her own career journey: keep moving forward, recognize the value of your mind and experience, and allow your work ethic and capabilities to earn the respect you deserve.