Alexa Wigley

Physician Liaison
Lubbock Gastroenterology
Lubbock, TX 79424

I have always been passionate about the relationship-building side of healthcare and the impact strong communication can have on patient care. My career began in direct patient care as a CNA, where I developed a deep appreciation for the healthcare field and the importance of compassion, teamwork, and accessibility.


As my career evolved, I found myself naturally drawn toward healthcare outreach, provider relations, and communication strategy. I enjoy creating meaningful connections between clinics, providers, and patients while helping organizations improve visibility, communication, and community engagement.


I am especially passionate about healthcare outreach because it allows me to combine professionalism, creativity, communication, and relationship development in a way that positively impacts both providers and patients. I continue to focus on growth, leadership, and building a strong presence within the healthcare industry.

• CNA

• Associates in Science
• South Plains College
• Texas Tech University

• Lubbock Chamber of Commerce
• PRSSA
• American Association of Physician Liaisons

• YWCA Women's Health Clinic

Q

What do you attribute your success to?

I attribute my success to resilience, adaptability, and my ability to genuinely connect with people. Throughout my career, I have learned how important communication, consistency, and relationship-building are within healthcare. I’ve never been afraid to start from the ground up, learn new skills, or step outside of my comfort zone in order to grow professionally.


My background in both patient care and healthcare outreach has given me a unique perspective that allows me to understand both the clinical and human side of healthcare. I believe success comes from staying driven, remaining open to growth, and continuing to show up with compassion, professionalism, and determination even during challenging seasons of life.

Q

What’s the best career advice you’ve ever received?

One of the best pieces of career advice I’ve ever received was that education is something no one can take away from you. Jobs may change, relationships may come and go, and life may shift in unexpected ways, but the knowledge and growth you invest in yourself will always stay with you.


This lesson was instilled in me by Sabrina from Catholic Charities when I was a young single mother beginning my educational journey. Her encouragement helped create a drive in me to continue growing personally and professionally, and it’s something I now pass on to my own daughter. That advice continues to motivate me to pursue growth, resilience, and long-term purpose in both my career and personal life.

Q

What advice would you give to young women entering your industry?

My advice to young women entering healthcare or healthcare outreach is to trust yourself enough to take opportunities that may feel intimidating at first. Some of the biggest moments of growth in my career came from stepping outside of my comfort zone and being willing to pivot into something new.


Coming from a patient care background into healthcare outreach and marketing was a major transition for me, especially as a single mother balancing both personal and professional responsibilities. It was scary at times, but I learned that growth often comes from taking calculated risks and believing in your long-term vision even when the results are not immediate.


Stay adaptable, continue learning, and do not underestimate the value of communication and relationship-building. The work you put in today may not always show immediate results, but over time those efforts grow into opportunities, confidence, and long-term success.

Q

What are the biggest challenges or opportunities in your field right now?

One of the biggest challenges in healthcare today is effective communication across multiple audiences. Healthcare organizations are constantly balancing communication between providers, clinics, referral coordinators, internal teams, and patients, all while trying to improve access to care and patient experience.


At the same time, I believe this challenge also creates one of the greatest opportunities within healthcare outreach and provider relations. Strong communication, relationship-building, and community engagement can significantly improve patient accessibility, provider collaboration, and overall trust within the healthcare system.


As healthcare continues to evolve, organizations that prioritize education, accessibility, and meaningful relationships will continue to stand out and better serve their communities.

Q

What values are most important to you in your work and personal life?

The values that are most important to me in both my work and personal life are honesty, trust, compassion, and strong communication. In healthcare especially, trust is the foundation of every relationship, whether it is between providers, patients, coworkers, or the community.


I believe clear communication and integrity are essential in creating meaningful connections and positive outcomes.

I also value resilience, personal growth, and treating people with kindness and respect. Both professionally and personally, I try to lead with empathy, remain dependable, and create an environment where people feel supported, heard, and valued. These are values I not only strive to uphold in my career, but also within my home and everyday life.

Locations

Lubbock Gastroenterology

4505 82nd St Suite 5, Lubbock, TX 79424

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