Her Story
About Alexandria
Alexandria D. Olson is a Senior DSO Customer Success Manager at Straumann Group, where she supports national accounts and partners in advancing digital workflows, operational efficiency, and practice performance across the dental industry. She works closely with organizations to design and implement streamlined systems that integrate dental implants, surgical equipment, and digital solutions, helping improve clinical and operational outcomes. Her role also includes business development, contract negotiation, and leading training initiatives for practice managers nationwide, with a focus on culture-building, case acceptance, scheduling, cross-training, and the development of standardized operating procedures.
Her path into dentistry was unexpected. While engaged in nonprofit work supporting organizations such as Susan G. Komen and exploring career opportunities, she was introduced to the dental field through a connection who recognized her drive and potential. She began working in a dental office with an on-site lab, where she gained firsthand experience in patient care, including restorative workflows such as dentures in a day. It was here she developed a deep appreciation for dentistry and discovered a passion for patient transformation—witnessing individuals regain confidence, improve their self-esteem, and rebuild their personal and professional lives through restored smiles.
Throughout her career, Alexandria has been especially drawn to the human and team-building aspects of the industry. She has served as a keynote speaker and facilitator for practice management groups, sharing insights on staffing challenges, retention, and leadership strategies across dental offices nationwide. She is passionate about helping teams navigate workforce shortages, strengthen workplace culture, and learn from successful models across the country. With nearly five years in her current role, she continues to combine operational expertise with a people-centered approach, focusing on collaboration, education, and long-term impact within the dental industry.
Her Interview
Ten minutes with Alexandria
01What’s the best career advice you’ve ever received?
The best advice I've ever received is to be tenacious and creative. But if I had to think of a specific person, it would be Captain King from the military. I was doing my physical fitness test in basic training, which decides whether you graduate and move on to your next part of training, and it was something I really struggled with. I'd had a relay race where I had hip muscle failure and couldn't pick up a sandbag in front of 300 people watching me. One of the drill sergeants told me I was going to be the reason somebody gets killed because I wasn't strong enough to carry my armor, and that sat with me. At my last PT test, I was struggling during the run, and all I could think was that I'm not strong enough, I'm gonna be that soldier that gets somebody killed. Then all of a sudden, out of nowhere, Captain King came running up beside me. In the military, officers never really hang out with the enlisted, so there was no reason for him to know my name. I'll never forget, he looked right at me and called me by my maiden name, Hurt, and said 'Come on, Hurt! The finish line is right there. It's right there. I can see it! You can see it! Are you gonna give up now? I'm gonna run with you. We're gonna do this together!' He ran with me the entire way. To this day, when things get hard and I'm like, this is too much, I can't do this, I replay that moment. The finish line is right there. You can see it.
02What advice would you give to young women entering your industry?
I would encourage young women entering this industry to trust themselves, believe in their abilities, and approach every opportunity with confidence. Stand tall, keep your chin up, and never underestimate the value of your unique perspective and contributions. Success comes from a combination of hard work, resilience, and self-belief, so don't be afraid to take on challenges, speak up, and pursue leadership opportunities. Stay curious, continue learning, and remember that confidence grows with experience. By remaining authentic, determined, and committed to your goals, you can build a meaningful and successful career in any field.
03What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life are honesty, integrity, and trust. My dad had a simple way of teaching these principles he would say "HIT," which stood for honesty, integrity, and trust, and then playfully tap me on the arm to make sure I remembered it. That lesson stayed with me throughout my life and career. I believe strong relationships, whether personal or professional, are built on being honest, doing the right thing even when no one is watching, and earning the trust of others through consistent actions. These values guide how I lead, make decisions, and interact with people every day.
Keep Exploring
More Influential Women · Florida
Join Influential Women and start making an impact. Register now.