Allison Braunstein

Allison Braunstein is a hospitality and guest experience professional with about three years of experience in the industry. She currently serves as Spa Experience Coordinator at the Fairmont, where she has progressed through several roles across multiple departments including spa services and guest interactions. Allison holds a bachelor's degree in psychology from the University of Arizona, which she completed in 2023. Her academic background has supported her approach to understanding and addressing diverse guest needs, particularly in high-end resort settings. Prior to her current role, she volunteered extensively with Emerge, a domestic violence shelter in Tucson, an experience that reinforced her commitment to treating others with empathy and care. Allison attributes her professional growth to a consistent focus on self-assessment, skill development, and building personal connections across the resort, emphasizing that success comes from how people feel when her name is mentioned rather than from accolades alone. She values making others happy by treating every interaction as she would with a close friend, even in brief encounters.