Allison Dolin, Senior Specialist, Customer Readiness Enablement on Influential Women

Influential Woman · Tech

Allison Dolin

Senior Specialist, Customer Readiness Enablement, The Knot Worldwide

Belton, TX 76513

Certifications · Degrees · Memberships

Degree Undergrad college Degree Self-educated on the job

Her Story

About Allison

Allison Dolin is a customer experience and enablement professional with over 10 years of experience at her company. She began her tenure as a customer support representative while navigating significant personal challenges and has since progressed through roles in leadership, training, and quality assurance to her current position in enablement. In this role, she teaches adult learners in the customer success department, focusing on product implementation, effective training methods for virtual and in-person settings, and continuous self-education to optimize outcomes. She also serves as ERG chair for the Women in Tech Employee Resource Group. With more than 20 years of customer-facing experience and an undergraduate education supplemented by extensive on-the-job learning, her approach centers on being a perpetual learner and thoughtfully prioritizing opportunities that align with her values and capacity.

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