Alondra Guerra, MBA
Alondra Guerra, MBA, is an accomplished operations and leadership professional with over a decade of experience in corporate management and military service. Currently serving as Document Administration Manager at Newrez Servicing, she oversees multiple teams, resolves escalations, ensures regulatory compliance, and focuses heavily on leadership development. Alondra specializes in operations management, document administration, remote team leadership, and process improvement, leveraging her expertise to optimize workflows and develop high-performing teams in complex, regulated environments.
In addition to her corporate career, Alondra is a proud officer in the United States Army Reserve, where she leads a platoon of over 30 medical professionals. Her military experience has honed her leadership, discipline, and strategic problem-solving skills, which translate seamlessly into her civilian role. Throughout her career, Alondra has demonstrated a commitment to empowering her teams, fostering professional growth, and promoting operational excellence, earning recognition as one of Greenville Business Magazine’s Best and Brightest 35 & Under (2024) and Talk Greenville’s 25 Most Beautiful Women (2024).
Beyond her professional achievements, Alondra is deeply committed to community service and volunteerism. She serves on the boards of Greenville Literacy Association and Girls on the Run Upstate SC, mentors students through the Student DREAMers Alliance, and advocates at the Julie Valentine Center. Passionate about literacy, youth development, and DEI initiatives, Alondra brings the same discipline, empathy, and dedication to her volunteer work as she does to her professional endeavors. Fluent in English and Spanish, she continues to inspire and mentor the next generation of leaders while making a meaningful impact in her community.
• MBA, Organizational Leadership
• MPA - Master of Public Administration
• Lean Six Sigma Green Belt, GLSS
• Lean Six Sigma Yellow Belt, GLSS
• Notary Public, South Carolina Secretary of State
• Victim Service Provider, South Carolina Office of the Attorney General
• Secret Security Clearance, United States Department of War
• Clemson University – Master of Public Administration (MPA) - ongoing
• University of Maryland Global Campus – Master of Business Administration (MBA), Organizational Leadership
• Lander University – Bachelor of Business Administration (BBA), Business Administration, Management and Operations
• Greenville Business Magazine's Best and Brightest 35 & Under, 2024
• Talk Greenville Magazine – 25 Most Beautiful Women, 2024
• Greenville Literacy Association
• Junior League of Greenville
• Girls on the Run Upstate SC
• Greenville Chamber Young Professionals
• Greenville Chamber Young Professionals Pacesetters
• Student DREAMers Alliance
• Gamma Phi Beta
• Girls on the Run International
• Julie Valentine Center
What do you attribute your success to?
I attribute my success to discipline, adaptability, and consistent goal-setting. My military experience instilled in me the importance of focus, resilience, and continuous progress, which I apply daily in both my professional and personal growth.
What’s the best career advice you’ve ever received?
The best advice I’ve received is to seek mentorship, remain consistent in my development, and approach challenges with intention and discipline. This guidance has shaped my ability to grow into leadership roles successfully.
What advice would you give to young women entering your industry?
I would advise young women to set clear personal and professional goals, actively seek mentorship, and remain disciplined and intentional in their progress. Success is built through persistence, learning, and embracing opportunities to lead.
What are the biggest challenges or opportunities in your field right now?
A significant challenge is addressing financial literacy gaps within mortgage servicing, as many homeowners need better education to manage long-term financial responsibility. At the same time, there are strong opportunities in leadership development, community-focused initiatives, and improving operational efficiency.
What values are most important to you in your work and personal life?
I value discipline, integrity, continuous learning, and service. I strive to lead with empathy, foster growth in others, and make meaningful contributions both professionally and within my community.