Alyssa Maravillo

Current Role
Operations Manager, Housekeeping — head of housekeeping operations at Kimpton Palladian in Seattle.

Professional Focus and Philosophy
- Specializes in housekeeping and hotel operations with a focus on delivering warm, personal service to guests.
- Believes hospitality extends beyond hotels to any context where people receive care and service.
- Prioritizes sharing knowledge with staff and building a supportive team culture.

Career Background
- Began working in hospitality in 2013 after completing her degree; has approximately 13 years of experience.
- Previously served as Environmental Services Manager for a large retirement community (three years), responsible for residential unit cleaning, deep cleaning, floor care, public spaces, pool and grounds, and event setup/teardown.

Education
- Bachelor's degree in Hotel and Restaurant Management (Philippines), 2008–2012.
- Completed Forbes 5‑Star Luxury Service Training while working in Dallas.