Her Story
About Alyssa
Alyssa Moralez is a healthcare revenue cycle and operational leader with more than 10 years of experience spanning health information management, healthcare analytics, revenue cycle operations, EHR applications, compliance, patient financial services, and strategic process improvement. She currently serves as Director of Patient-Facing Revenue Cycle – North at Texas Oncology, where she applies a service-centered and analytical approach to improving operational performance and the patient financial experience. Her career has been characterized by progressively increasing responsibility, strategic problem solving, data analysis, and the development of business frameworks designed to improve efficiency, financial performance, and customer satisfaction. Alyssa began her healthcare career in health information management, working in documentation auditing, compliance, and quality analysis before transitioning into healthcare IT and applications support. At Wise Health System, she progressed into leadership and ultimately served as Director of Health Information Management, where she led initiatives involving coding, billing, revenue transparency, EHR systems, analytics, and workflow optimization. Her work included reducing significant amounts of unbilled revenue, accelerating enterprise revenue through charge-logic implementation, improving coding workflows, and strengthening collaboration between clinical and financial teams. She holds a Master’s Degree in Healthcare Administration/Health Leadership from Western Governors University, along with training in healthcare informatics, Project+ certification, and an RHIT credential. Alyssa attributes her success to recognizing opportunities, taking action, and learning from every experience. She encourages young women to pursue opportunities rather than waiting for the perfect moment, while emphasizing the importance of resilience and maintaining perspective when challenges arise. Her leadership and professional philosophy are grounded in integrity, honesty, compassion, empathy, advocacy, and health literacy. She is passionate about using data, technology, and operational strategy to improve healthcare processes while keeping patients at the center of the work.
Her Interview
Ten minutes with Alyssa
01What do you attribute your success to?
I attribute my success to being willing to recognize opportunities and take them. When an opportunity is available, I believe you have to take the step and see where it leads. Even when an opportunity does not work out the way you hoped, you can learn from the experience. If you never take the step, you will never know what might have happened.
02What’s the best career advice you’ve ever received?
The best career advice I have received is to remember that difficult situations are not necessarily happening to me; they are happening around me. As someone who is naturally a perfectionist, I have learned that things will inevitably become frustrating or not go according to plan. What matters is recognizing that I have the ability to influence how I respond, how I accept the situation, and what I can do to improve it.
03What advice would you give to young women entering your industry?
My advice to young women is to take every opportunity that is given to you. If you do not take an opportunity, someone else will, and you may later wonder why you did not pursue it. Step forward, challenge yourself, and be willing to learn through the experience. Opportunities can open doors that you cannot always see in advance.
04What are the biggest challenges or opportunities in your field right now?
I have experienced both changing challenges and opportunities related to representation in my field. When I first began my career, healthcare environments were primarily women-led. When I moved into IT, I entered a field that was more male-dominated. Today, I see much more balance between women and men across these areas, creating broader opportunities for professionals to contribute and advance.
05What values are most important to you in your work and personal life?
The values that are most important to me are integrity, honesty, compassion, empathy, advocacy, and health literacy. I believe these principles are essential to serving patients effectively, supporting colleagues, making responsible decisions, and ensuring that people have the knowledge they need to understand and participate in their healthcare.
Join Influential Women and start making an impact. Register now.