Her Story
About Amanda
Amanda Jackson serves as Assistant Director of Operations at Center for Orthopedic Surgery, where she oversees the front desk, physical therapy operations, accounts receivable, claims processing, and daily staff guidance. She brings 11 years of experience in outpatient orthopedic administration to her role, which she has held for one year. Amanda began her career after earning a master's degree in athletic training with a minor in business, working initially for an orthopedic surgeon before transitioning into office management. She later pursued and completed a master's in business administration with an emphasis in healthcare from West Texas A&M four years ago while advancing through various roles at the practice, including periods of practice mergers and expansions into therapy and MRI services. She continues to maintain her athletic training national certification and state license, which provide a strong medical foundation for bridging clinical and business operations. Outside of work, Amanda is actively involved in her church, supporting missionaries around the world, and draws inspiration from her mother's example of perseverance as a single parent raising three children.
Her Interview
Ten minutes with Amanda
01What do you attribute your success to?
My mother didn't give me another option. She was a single mom with 3 kids, we didn't have a lot, and there was never something she couldn't do. She never complained, she just made things happen. She just kept working, kept moving forward, and just showed that you are your only obstacle that really matters, and you're in control of that. And so just deal with it, keep moving forward, and make things happen.
02What’s the best career advice you’ve ever received?
Having the right people in the right places to succeed. You don't want the right person in the wrong place. It has to be a win-win. Finding the right people is so worth it and putting in that effort in the front end so that you have long success with those employees.
03What advice would you give to young women entering your industry?
Just don't let anybody hold you back. Don't let anybody say that or make you feel like you can't accomplish it. Be persistent and back up what you're doing. I deal with male doctors and sometimes my thoughts get pushed aside until I prove it to them that no this is the right move this is the best way forward.
04What values are most important to you in your work and personal life?
Putting God first in the things that I say and do. I never want somebody to not know that Jesus is my Lord and Savior, and so the things that I say, how I say it, how I react to things is really important. Keeping that as a main focus because I truly believe that the other things will fall into place if you keep your focus on what's really important.
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