Amanda Lewis
Amanda Lewis is an accomplished Clinical Quality Assurance Supervisor at Hendrick Health, bringing over 15 years of experience in healthcare quality, laboratory science, and leadership. She began her career as a medical technologist, where she honed her skills in hematology, coagulation, and urinalysis before advancing into supervisory roles. Throughout her career, Amanda has demonstrated a strong commitment to process improvement, employee engagement, and ensuring high standards of care, earning a reputation for her analytical mindset and dedication to problem-solving.
In her current role, Amanda oversees quality assurance functions with a focus on data analysis, process optimization, and compliance with best practices. Her ability to adapt to challenges and her passion for professional growth have led her to pursue a Master of Science in Information Technology at Abilene Christian University, where she is maintaining a 4.0 GPA with a concentration in cybersecurity and data analysis. She has also earned multiple certifications in IT service management, cybersecurity, and project management, reflecting her drive to merge healthcare expertise with technology-driven solutions.
Beyond her technical skills, Amanda thrives as a self-starter and leader who values collaboration, reliability, and continuous learning. Whether improving quality standards in healthcare or advancing her knowledge in IT, she is passionate about using her expertise to make meaningful contributions that benefit both patients and her professional community.
• Cybersecurity
• Intro to Service Management with ITIL® 4
• Get Started Using Google Analytics
• Manage GA4 Data and Learn to Read Reports
• SEO: Keyword Strategy
• Improve SEO for Your Ecommerce Site
• Build Your Generative AI Productivity Skills with Microsoft and LinkedIn
• Introduction to Artificial Intelligence (2023)
• Creating Your IT Strategy
• CISA Cert Prep: 5 Information Asset Protection for IS Auditors
• CompTIA A+ Core 1 (220-1101) Cert Prep: 3 Core Hardware
• SQL Essential Training (2018)
• SQL Tips and Tricks for Data Science
• Abilene Christian University- B.S.
• Abilene Christian University- M.S.
• Member of C.A.P and A.S.C.P
What do you attribute your success to?
I attribute my success to following the calling I felt toward medical technology, which led me into a hospital program and eventually into the laboratory field. Growing up as the oldest of ten in foster care and navigating CPS and children’s medical needs taught me resilience, responsibility, and the drive to make a difference.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received came from my mother, Cathy Graham, who showed me through her own journey—earning her AA, working her way up in the DA’s office, and now pursuing her BA—that education and perseverance open doors no matter where you start.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is simple: don’t be afraid to try new things, speak up for yourself, and don’t sweat the big stuff—it’s all part of the learning process.
What values are most important to you in your work and personal life?
Honesty, integrity, and staying humble guide everything I do, both at work and at home—whether I’m reading a great sci-fi novel, taking on a new renovation project, or caring for the animals on our ranch.