Amanda Pioppi, SHRM-CP
Amanda Pioppi is a dynamic divisional leader at Macy's, where she specializes in training development, team building, and human resources within the retail beauty sector. With over 15 years of experience, she oversees multiple locations, coaching managers and their teams to deliver exceptional customer experiences while driving performance. Her leadership is rooted in a people-first philosophy, focusing on identifying strengths, developing talent, and fostering a culture of growth and accountability.
Amanda’s career began in education, where she earned her Master of Science in Teaching and built a strong foundation in communication, coaching, and development. She later transitioned into retail, holding leadership roles at Ulta Beauty before advancing to her current position. Across her career, she has demonstrated expertise in succession planning, employee engagement, and organizational effectiveness, consistently helping individuals and teams reach their full potential.
What Amanda finds most rewarding is the impact she has on others’ careers. She takes pride in mentoring and promoting team members, watching them grow into confident leaders and achieve their professional goals. Her passion for development, combined with her background in education and leadership, continues to shape her approach as a transformational leader in the retail and human resources space.
• Teacher of Theater
• SHRM Certified Professional
• Rowan University- Master's
• Rowan University- B.A.
• SHRM
• Animal Advocacy and Fostering
• Local Food Banks
What do you attribute your success to?
I attribute my success to my focus on people. I believe if you develop others first, and really spend the time to cultivate their strengths and lean into building their confidence, you're going to be able to see better results. So I start there with the people that I'm interacting with, and that really helps me to get the results in the end.
What advice would you give to young women entering your industry?
Don't underestimate the value of your voice. Speak up, share your ideas, and don't wait till you feel 100% ready. Focus on just building the relationships with others and learning as you go.
What are the biggest challenges or opportunities in your field right now?
I would say right now is keeping the human connection and making sure that that's the center of everything that we do. You know, making sure that every interaction is intentional, and really providing the best service that we can for others, because in this world, people can silo themselves. Another piece to that would be that the world is ever-changing, and in the field that I work in with retail and beauty, it's ever-changing, so keeping up with those changes and being able to be flexible to adapt to them.
What values are most important to you in your work and personal life?
I would say integrity, authenticity, and really growth. Because when you are consistently showing up for the people around you as your true, authentic self, and you put your best self in anything that you're going to dive into, that's really going to support the result in the end, and meaningful relationships with those that you're interacting with.