Amber Freeman
Amber Freeman is a highly skilled Case Management Analyst at Aetna, a CVS Health Company, where she integrates clinical operations with secure health IT solutions to enhance patient care. She is currently pursuing her Master’s degree in Information Assurance and Cybersecurity with a focus on Healthcare Management at Capella University, further strengthening her expertise in healthcare security and data protection. Amber is committed to bridging the gap between patient-centered care and technology, ensuring both compliance and efficiency in every aspect of her work.
With extensive experience in direct client care, utilization review, and appeals coordination, Amber has a deep understanding of the real-world challenges faced in healthcare. She brings expertise in HIPAA and CMS compliance, electronic health records, secure systems management, and data analysis, coupled with a dedication to improving healthcare outcomes through innovative technology solutions. Her professional approach emphasizes integrity, precision, and collaboration, making her a trusted resource within her field.
Throughout her career, Amber has held impactful roles at organizations including Samaritan House VA, UHS, and Public Partnerships LLC, gaining experience in case management, domestic violence support, treatment team coordination, and patient advocacy. Her professional journey reflects a passion for healthcare, cybersecurity, and health equity, as she continues to advance secure, patient-focused solutions that improve outcomes and protect sensitive information.
• Norfolk State University - BA
• Employee of the Month
• Teacher of the Month
What do you attribute your success to?
I attribute my success to my resiliency, which has allowed me to navigate challenges with determination and adapt to changing circumstances while maintaining focus on my goals. This ability to persevere through obstacles has been a cornerstone of both my personal and professional growth, enabling me to achieve results consistently and embrace opportunities for continuous improvement.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to always work with integrity and passion. Staying true to my values while bringing enthusiasm and dedication to everything I do has guided my decisions, fostered strong professional relationships, and helped me achieve meaningful and lasting success.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to always make sure your cup is full. Prioritizing self-care, maintaining balance, and nurturing your own growth and well-being are essential, as they provide the energy, confidence, and resilience needed to thrive professionally and make a meaningful impact.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field right now include navigating a highly competitive environment, limited opportunities for advancement, and occasional constraints due to a lack of resources. These challenges also present opportunities, however, for innovation, strategic problem-solving, and demonstrating leadership by finding creative ways to maximize impact despite limitations.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are resiliency and honesty. Being resilient allows me to navigate challenges and adapt to change with strength and perseverance, while honesty ensures that I build trust, maintain integrity, and foster authentic relationships in every aspect of my life.