Amy Brandon, MBA
Amy Brandon, MBA, is a seasoned healthcare and managed care professional with extensive experience in payor contracting, network development, and workers’ compensation administration. Currently serving as a Managed Care Contract Analyst at Prisma Health, she oversees system-wide hospital and physician services contracting, ensuring strategy alignment, contract performance, and effective communication across the healthcare system. Her expertise spans negotiating complex agreements, implementing compliance workflows, and fostering strong relationships with providers and stakeholders to support high-quality patient care.
As a dedicated professional, Amy has a proven track record of building and expanding provider networks, having successfully contracted with large physical therapy, urgent care, and hospital groups across the nation. Her prior roles in network development and provider relations allowed her to lead teams, manage multi-million-dollar contracts, and contribute to the growth of efficient, cost-effective managed care solutions. Her strategic approach combines analytical rigor, strong negotiation skills, and a commitment to delivering value for both organizations and patients.
Beyond her professional achievements, Amy is deeply committed to mentorship and community service. She has volunteered as a mentor and tutor for underprivileged students and contributed to poverty alleviation efforts through her work with the Community Storehouse. Amy also champions women in her industry, holding membership with the Alliance of Women in Workers’ Compensation and leading initiatives that inspire future leaders in healthcare. Her career reflects a balance of expertise, leadership, and a genuine dedication to empowering both professionals and communities.
• MBA, Healthcare Administration
• BBA, Business Administration and Management
• University of Southern Indiana – Master of Business Administration (MBA), Healthcare Administration
• Freed-Hardeman University – Bachelor’s degree, Business Administration and Management
• Alliance of Women and Workers’ Compensation
• Missions in Management, President
• Mentor and Tutor, IMPACT
• Community Storehouse (Poverty Alleviation)
What do you attribute your success to?
I attribute my success to curiosity, persistence, and a commitment to doing things the right way—even when it takes extra time. My journey in managed care and workers’ compensation began over a decade ago, spending five years working directly within a workers’ compensation network before transitioning into consulting and, eventually, joining Prisma Health. Each step of my career has taught me unique insights about how payers operate, the challenges providers face, and the critical role of bridging the two to create solutions that work for everyone.
What advice would you give to young women entering your industry?
If I could offer advice to young women entering this industry, it would be to ask questions, stay grounded, and never underestimate the impact of doing your work with sincerity. Curiosity, diligence, and authenticity will set you apart and help you navigate even the most complex challenges in managed care and healthcare administration.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in today’s managed care environment is the inconsistency in payer processes. When your own organization sets a high bar for accuracy and documentation, waiting for others to match that pace can be frustrating. However, these gaps also present opportunities—opportunities to improve communication, set clearer expectations, and develop smarter workflows that can help move the industry forward.
What values are most important to you in your work and personal life?
At the core of my work are honesty, integrity, and a genuine commitment to doing what’s right—even when it takes extra time, effort, or difficult conversations. I believe in transparency, owning both successes and mistakes, and upholding high standards that reflect well on the organizations I represent. Curiosity is another value I carry into every role; asking questions and seeking clarity has shaped my career and is something I actively encourage in others. I strive to build relationships based on respect and open communication, whether with payers, providers, or colleagues. Above all, I value reliability—showing up consistently, following through on commitments, and ensuring my work stands up to scrutiny. These principles guide the way I lead, collaborate, and navigate challenges in the managed care field.