Amy Burcham

I started my career as a military spouse, spending my adult life following my Army colonel husband around the world and serving as a leader in military community spousal groups and Family Readiness Groups through multiple deployments after 9-11. Once my children were older and more independent, I entered the hospitality industry at Horseshoe Bay Resort, initially in the sales department as an admin. I quickly realized administrative work wasn't my strength - I'm an operator who loves being around people. My Director of Sales, Dawn Planke, encouraged me to transition to the spa, and I convinced the spa director to take a chance on me. I fell in love with the spa and wellness aspect, the people, the operations, and knew I had found where I needed to be. I progressed from spa manager to director, helping open the Milk and Honey location in Fort Worth where I hired all 80-plus employees and ran my first property as the head of the organization. I've since worked at the Mokara in San Antonio (a Forbes four-star property) and other luxury spas before landing at the Ritz-Carlton Dallas Uptown seven months ago. Throughout my career, I've specialized in luxury hospitality, Forbes standards, grand openings, team development, and creating comprehensive wellness programs. My greatest accomplishment is growing talent and helping team members progress in their careers, with several of my former assistants now serving as spa directors themselves.