Amy Kiechle

Customer success and business development leader with a strong track record of driving client growth, retention, and operational efficiency across SaaS, aviation, and technology sectors. Currently serving as Head of Customer Success at Bluetail, where they lead strategy and client relationships, helping aviation operators modernize aircraft records through an AI-driven platform and ensuring long-term value from onboarding through adoption and expansion.

Brings a client-centric approach focused on transforming complex, traditionally manual processes into scalable, high-impact solutions that deliver measurable results. Experienced in working closely with operators, maintenance leaders, and cross-functional teams to enhance user experience and drive product adoption.

Previously supported ultra-high-net-worth individuals as a freelance executive assistant, managing diverse responsibilities including real estate due diligence, private aviation coordination, financial administration, and high-level event planning.

Demonstrated success in sales and business development through leadership roles at Semper Ads and CDK Global, where they expanded client bases, secured multimillion-dollar revenue streams, and built high-performing teams. Known for optimizing sales processes, developing go-to-market strategies, and improving training and onboarding systems.