Amy Lowe Potts
Amy Lowe Potts is an accomplished merchandising and retail professional with over two decades of experience in the horticulture and retail industries. She currently serves as the Merchandising Service Team Assistant Store Manager at Lowe’s Companies, Inc. in High Point, North Carolina, where she leverages her expertise in sales management, team building, and customer satisfaction to drive operational excellence and enhance the in-store experience. In addition to her retail and horticulture background, Amy has specialized skills in laser machine crafting, reflecting her hands-on creativity and technical precision.
Amy’s career in horticulture and retail began with hands-on experience as a Greenhouse Manager at Price Nursery, followed by her ownership and operation of Preferred Lawn & Garden, a retail garden center. Her deep knowledge of ornamental landscape technology and agricultural business, complemented by her Associate of Arts and Sciences degrees from North Carolina State University, has equipped her with the skills to manage complex merchandising operations and lead high-performing teams. Amy’s dedication to professional growth and excellence has enabled her to rise through multiple leadership roles within Lowe’s, including Live Nursery Specialist, Department Manager, Merchandising Service Manager, and now ASM.
Beyond her professional achievements, Amy is deeply passionate about recognizing and empowering her team. She actively participates in initiatives such as MST Appreciation Week, celebrating the unique talents and contributions of each associate. Amy is also a proud mother to her two-year-old son, balancing family life with her career while continuing to pursue her interests and craft projects. Her career is guided by a strong work ethic, a love for horticulture, and a commitment to mentoring the next generation of retail professionals, ensuring that every customer and associate experiences the highest standard of service.
• North Carolina State University - AAS.AGBUS
• North Carolina State University - AAS, Ornamental Landscape Technology
• Lowe’s Heroes Program
What do you attribute your success to?
I attribute my success to my dedication to giving my best in every endeavor, a commitment to providing excellent customer service, and the strong foundation provided by my education in horticulture and business. These combined experiences have allowed me to approach challenges with expertise, professionalism, and a genuine passion for delivering results.