Her Story
About Ana
Ana Rivera Ortiz, LMSW, is a bilingual licensed social worker and Program Manager with the Howard County Health Department, where she leads a law enforcement deflection program designed to connect individuals involved in low-level offenses with community-based services and support. In this capacity, she provides comprehensive program oversight, manages administrative and case management functions, coordinates partnerships with law enforcement and recovery organizations, monitors grant activities, and advocates for expanded resources addressing mental health and substance use. Her approach emphasizes collaboration, prevention, and individualized support, with the goal of creating stronger connections between public health, behavioral health, social services, and the criminal justice system.
Ortiz brings more than a decade of experience spanning social services, victim advocacy, public health, and the justice system. She began her career with House of Ruth in Baltimore City, an organization dedicated to supporting survivors of domestic violence, and subsequently held several roles as a victim advocate. She later entered public service with the Maryland Judiciary as a District Court Commissioner, where she handled initial appearances and probable-cause determinations. Her firsthand experience with individuals navigating the legal system reinforced her passion for social justice, public policy, and advocacy, ultimately inspiring her to pursue social work as a means of addressing systemic barriers and ensuring that individuals and families have access to meaningful support. She earned her Master of Social Work from the University of Maryland School of Social Work after beginning her academic journey at Colegio San Antonio Abad in Puerto Rico.
Fluent in both English and Spanish, Ortiz has developed particular expertise in bilingual advocacy, case management, community engagement, and connecting underserved populations with essential resources. Her professional experience includes supporting children transitioning from immigration foster care, working with individuals affected by behavioral health challenges, and building partnerships across public agencies and community organizations. Ortiz credits much of her professional foundation to her faith, her grandmother's strong work ethic, and her mother, a first-generation college graduate whose accomplishments have served as an enduring source of inspiration. Committed to service both professionally and personally, she has volunteered through AmeriCorps in public health and participates in student ministry at her local church. Through her leadership, advocacy, and community involvement, Ortiz continues to advance programs that promote access, collaboration, and more responsive support for individuals and families.
Her Interview
Ten minutes with Ana
01What do you attribute your success to?
I attribute my success first and foremost to God, as I would not be where I am today without my faith and belief. I am also deeply influenced by the strong work ethic passed down through my family, particularly from my grandmother to my mother, who became a first-generation college graduate. Their determination, perseverance, and commitment to creating a better future served as powerful examples throughout my life. Having these strong role models inspired me to continue pushing myself, embrace opportunities for growth, and strive to achieve more both personally and professionally.
02What’s the best career advice you’ve ever received?
The best career advice I have ever received is to never settle and never allow self-doubt to convince me that I do not belong in the room or at the table. I have learned that not every closed door means I lack the qualities or qualifications to succeed; sometimes, it simply means there is still an opportunity for me to prepare, grow, and develop. That perspective has encouraged me to embrace challenges, continue learning, and trust that with persistence and preparation, the right opportunities will come.
Join Influential Women and start making an impact. Register now.