Her Story
About Ana
Ana Rojas serves as an analyst in the mortgage industry, a field she entered in 2014 after beginning her career in retail. Based in San Diego, she focuses on investor default reporting, acting as the primary liaison between her servicing company and investors. In this role, she reviews loans that are in or nearing default, assesses their status including repayment plans, modifications, foreclosures, or bankruptcies, and delivers detailed monthly updates to investors. Prior to her current position, she worked at a trustee company as a specialist in the payoff and reinstatement department, where customer service skills from retail proved valuable. She attended San Diego State University for five years but did not graduate. Outside of work, Ana has volunteered in a supervisor capacity for two years with Fiestas del Sol, organizing community festival volunteers, and she supports Baja Dog Rescue through donations and information sharing. She attributes her success to her mother's example of hard work after the family moved from Mexico to the United States when Ana was a teenager. Ana values honesty, responsibility, and accountability in both her professional and personal life.
Her Interview
Ten minutes with Ana
01What do you attribute your success to?
I think mostly to my mom. You know, then the example that she's set for my siblings and myself. We actually we used to live in Mexico. And we moved here to the United States when I was a teenager. So, you know, seeing how hard she's worked all her life to give me and my sister a better life and the best opportunities that we could ever have. I think that sets the bar really high as to what I should be doing and how I should be doing things. So that's also encouraged me to not give up. And to always keep pushing for, you know, better things.
02What’s the best career advice you’ve ever received?
Don't ever stop being the smart person that you are. Keep making the right decisions. That's how I took it. For myself, of course. And that's kind of helped me, recognize when to listen to my instincts and when to know it's a good time to move on from either a company or a position.
03What advice would you give to young women entering your industry?
Be persistent, and don't let anyone keep you down. You're always gonna run into someone who wants to diminish your work, or try to build their success but use your work in the advantage of themselves to make themselves look better. But I feel like if you speak up whenever something like that is happening, someone's gonna listen to you, the right person's gonna listen to you, so definitely be persistent.
04What are the biggest challenges or opportunities in your field right now?
There's a discrepancy between job descriptions and basic requirements for entry-level positions, which closes doors for people coming into the industry. Also after the pandemic, many companies are going back to in-person work, making it hard for remote workers. There's a shortage of jobs in servicing side of mortgage industry like investor reporting, though more openings in originations.
05What values are most important to you in your work and personal life?
Definitely the honesty. I think it's a value that it's getting lost. So yeah, I value a lot honesty from your peers, your family, your coworkers. Also, responsibility and accountability. I think as long as everyone is responsible and accountable, especially accountable for their actions, everything would run more smoothly.
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