Andrea Burns
Andrea Burns is a dedicated MSW student at Western New Mexico University, specializing in trauma-informed, strengths-based, and empowerment-oriented social work. She has a strong foundation in communication and social advocacy, having earned a Master’s in Sociology from the American Public University System and a Bachelor’s degree in Multidisciplinary Studies from The University of Texas at El Paso. Andrea applies her academic knowledge in real-world settings as a Communications Volunteer with the American Red Cross, where she leverages her exceptional writing and interpersonal skills to support community engagement and share the organization’s mission.
Her professional experience is marked by a commitment to service and ethical practice. At the American Red Cross, Andrea has contributed to special events, volunteer orientations, and blog content, helping foster an informed and connected volunteer community. Her work emphasizes the importance of cultural humility, client-centered approaches, and professional representation, ensuring that the organization’s outreach is both compassionate and impactful. Through these efforts, she has honed her ability to communicate complex ideas clearly and advocate effectively for diverse communities.
Andrea’s journey is defined by resilience and purpose. Alongside her academic and volunteer achievements, she has navigated personal challenges, including managing health concerns while supporting her family. These experiences have reinforced her belief in the power of empathy, consistency, and presence. Andrea strives to model meaningful leadership by embracing vulnerability, promoting equity, and creating positive change in the lives of individuals and communities she serves.
• American Public University System - MA
• American Red Cross
What do you attribute your success to?
I attribute my success to a combination of curiosity, commitment, and consistent presence. My professional journey began in the social sciences, driven by a deep interest in people, systems, and the subtle inequities that shape everyday life. Over the past seven years, that curiosity has evolved into a dedication to service and advocacy—particularly in spaces where voices are often unheard. Volunteering with the American Red Cross, supporting members of the armed forces, and assisting in domestic violence cases have been among the most grounding experiences of my life. These opportunities reinforced a core truth I carry daily: meaningful impact is built through consistency, compassion, and showing up.
My academic path reflects that same perseverance. While pursuing graduate studies in social work, I maintained a 4.0 GPA despite circumstances that tested every definition of resilience. I navigated kidney failure while caring for my husband, a combat veteran, whose service has profoundly shaped our family’s understanding of sacrifice and strength. Rather than slowing my ambition, these experiences clarified it. They taught me that vulnerability is not a weakness in professional spaces—it is a source of connection and credibility.
Ultimately, my story is defined not by obstacles overcome, but by the values they strengthened. If there is one principle I strive to model, it is this: meaningful change begins when we allow ourselves to be seen and choose to lead with courage, even in the face of uncertainty.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received came through mentorship and lived experience. Leaders like Mike Segara taught me the importance of separating criticism from identity—to listen, learn, and move forward without losing myself in the noise. My involvement with the Sociological Association reinforced this lesson, grounding my commitment to social justice and reminding me that equal access is not just an ideal, but a responsibility that requires deliberate action. These lessons have shaped my leadership approach, helping me lead with both resilience and purpose.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to believe in your own potential, no matter the obstacles you face. As a woman who has navigated many challenges, I know that women with disabilities can achieve anything they set out to accomplish. Success may take time, but with a positive mindset, resilience, and determination, you can overcome barriers and create meaningful impact in your career.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges I see in fields like mental health and healthcare is the gap between knowledge and practice. For example, I’ve observed professionals who advise patients on healthy behaviors but don’t always model those behaviors themselves. I believe that true impact comes from practicing what you preach and advocating not only for yourself but for others. In today’s political climate, healthcare has a critical opportunity—and responsibility—to serve those who are most in need, ensuring access and support rather than exclusion.
What values are most important to you in your work and personal life?
The values that guide me in both my work and personal life center on advocacy, connection, and empathy. I believe advocacy is both personal and collective—whether through communications, mentorship, or community engagement, I aim to create pathways where opportunity feels attainable rather than exceptional. Outside of work, I find joy in travel, meeting new people, and listening to stories that broaden my perspective. These experiences not only inspire me but also keep me grounded in the human realities behind every statistic I encounter.
Locations
The American Red Cross
Shonto, AZ 86054