Andreina Diaz
Andreina Diaz is an accomplished professional specializing in international security, foreign policy, and equality, with the flexibility to work in both the United States and the United Kingdom. She currently serves as a Senior QTC Support Specialist at ModMed, where she oversees order management operations, streamlines workflows, and develops training and SOPs to enhance team performance. Andreina’s work is defined by her commitment to operational excellence, collaboration, and measurable impact, demonstrated by her success in reducing the Order Management backlog by 75% in her first year.
A recent graduate of the University of Edinburgh, Andreina holds a Master of Science in Global Crime, Security, and Justice. She is trilingual in English, French, and Spanish, and combines her academic expertise with a results-driven approach to solving complex problems in global security and justice. Her core competencies include decision-making, accountability, effective communication, interpersonal awareness, and adaptability, enabling her to thrive in dynamic and challenging environments.
Andreina’s career has been marked by a blend of leadership and service across multiple sectors, including legal assistance, nonprofit operations, and education. She has also contributed to community programs as a volunteer, coaching and mentoring youth, and as a licensed Zumba instructor. With a strong foundation in political science and international relations, coupled with hands-on experience in operational excellence and client-focused support, Andreina is passionate about advancing security, justice, and equality on a global scale.
• CPR/AED/First Aid - Certified
• Licensed Zumba Instructor
• The University of Edinburgh - MS
• Deans List
• Best News Writer 2016 - 2017 at Paw Print Newspaper
• Distinction in Foreign Languages - 2018
• Recognition of Excellence - Coral Springs Shine On
• Silver Knights Award Nominee for Broward County, Florida
• St Jude's Children's Hospital
What do you attribute your success to?
I attribute my success to a strong work ethic and a genuine eagerness to learn. I approach every challenge with dedication and a willingness to grow, which has allowed me to continuously develop both personally and professionally.
What advice would you give to young women entering your industry?
I would advise young women entering my industry to persevere, even when it feels challenging. Embrace every opportunity and give it your best effort, because you never know where it might lead you in the future.