Angela Harris Haynes

Founder and CEO
Pinnacle Coaching & HR Consultants, LLC
Lakeland, TN 38002

Angela Harris Haynes is a seasoned human resources strategist and leadership coach with over 30 years of experience guiding executives and organizations to achieve high performance and sustainable growth. As Founder and CEO of Pinnacle Coaching & HR Consultants, LLC, she partners with CEOs and executive teams to strengthen leadership effectiveness, align people strategy with business goals, and proactively reduce organizational risk. Angela’s work focuses on executive-level advisory support, enabling companies to scale efficiently without operational drag while building cultures where employees thrive. Her career began in corporate staffing and recruiting, supporting major organizations including FedEx, before transitioning into HR business partnering and leadership roles across multiple industries. Angela has held senior HR positions at companies such as uLab Systems, W.M. Barr & Company, McWane Plant & Industrial, and International Paper, where she implemented strategic workforce initiatives, talent management strategies, and performance development programs. Certified in DISC personality assessments and Strategic HR Leadership from Cornell University, she leverages these tools to improve communication, collaboration, and team effectiveness at every level of an organization. Beyond her professional practice, Angela is deeply committed to mentorship, leadership development, and community engagement. She has served in leadership roles with the Urban League, Germantown Community Theatre, and serves as an Ambassador representing the Greater Memphis Chamber of Commerce and was selected as one of 50 global presenters for Women Thrive, sharing her four-step Blueprint process to help women achieve clarity, overcome barriers, and execute bold, authentic goals. Her philosophy emphasizes authenticity, strategic thinking, and the transformative potential of human resources as a driver of organizational success.

• Human Resources: Strategic Workforce Planning
• Strategic Thinking
• Diversity, Inclusion, and Belonging
• Strategic Human Resources
• DISC

• Belhaven University - MOL

• SHRM
• Germantown Community Theatre
• Urban League Young Professionals
• Greater Memphis Chamber of Commerce

Q

What do you attribute your success to?

I attribute my success to a combination of experience, continuous learning, and meaningful relationships.

Over the years, I’ve had the privilege of working alongside exceptional leaders and organizations who trusted me to help them navigate growth, change, and complexity. Those partnerships have shaped me just as much as my formal training and executive roles.

I also believe in staying curious. Even with more than 30 years in HR and leadership strategy, I’m always learning—about people, about business, and about myself. Certifications like DISC and my Cornell HR training strengthened my foundation, but it’s real-world conversations and collaboration that truly refine my perspective.

Most importantly, I care deeply about people. When leaders feel supported, heard, and challenged in the right way, they grow—and so do their organizations. Creating space for honest dialogue and practical strategy is something I don’t take lightly.

Success, for me, isn’t about titles or milestones. It’s about impact, trust, and helping others move forward with clarity and confidence.

Q

What’s the best career advice you’ve ever received?

The best career advice I’ve ever received came from my mother.

She told me early on, “Build your credibility before you need it.”

At the time, I didn’t fully understand the weight of that wisdom. But over the years, I realized she was teaching me that reputation is your real currency. Titles can change. Organizations can shift. But your credibility—your integrity, your work ethic, your consistency—travels with you.

She modeled that herself. She believed in preparation, in doing the right thing even when it wasn’t convenient, and in earning trust through steady excellence. That foundation shaped how I show up in every room.

Later in my career, a senior leader reinforced that lesson with another powerful reminder: “Don’t just understand people—understand the business.” That advice helped me expand from being an HR practitioner to becoming a strategic partner at the executive table.

But the core principle started at home.

My mother taught me that influence is built long before you step into leadership. And that lesson has guided every opportunity, every challenge, and every success since.


Q

What advice would you give to young women entering your industry?

I encourage young women entering this industry to dream without limits—allow yourself to envision what you truly want without constraints. Once you have a vision, take the time to turn it into a practical, actionable plan.

I also recommend surrounding yourself with advocates, not just cheerleaders—people who will provide honest, constructive feedback and hold you accountable. Their guidance is invaluable as you refine your approach and grow professionally.

Finally, commit to executing your plan. Take intentional action toward your goals while staying true to yourself. Dream boldly, plan strategically, seek candid support, and prioritize living authentically rather than trying to meet others’ expectations.

Q

What are the biggest challenges or opportunities in your field right now?

The path to building Pinnacle Coaching and HR Consultants has been both exciting and challenging. After three decades in corporate HR, stepping out as a solo entrepreneur meant navigating uncharted territory—balancing business development, client acquisition, and personal branding while staying true to my values as a leader and coach. Like many women in leadership, I’ve encountered skepticism, the pressure to prove credibility, and the constant need to innovate in a competitive landscape. Yet these challenges have become catalysts for growth, sharpening my strategic vision and reinforcing my commitment to helping others overcome their own obstacles. Each barrier I’ve faced has strengthened my belief in the power of resilience, preparation, and the value of building a support system that champions both professional and personal success.

A key challenge in the HR field is that it can sometimes be undervalued within organizations, leaving HR professionals feeling frustrated and underrecognized. Executives can also experience isolation and need trusted, confidential support. The opportunity lies in providing strategic HR services and coaching to organizations that appreciate the impact of people-centered leadership, while helping leaders navigate transitions, complex decisions, and organizational change effectively.

Q

What values are most important to you in your work and personal life?

The values that guide me in both my work and personal life are authenticity, professionalism, trust, advocacy, and community. Born and raised in Memphis, I remain deeply connected to my community and committed to giving back. Beyond my business, I am an active member of SHRM, serve on the Board of Directors for the Germantown Community Theater, and have proudly supported the Urban League, including serving as President of the Urban League Young Professionals. As an Ambassador for the Greater Memphis Chamber of Commerce, I am passionate about highlighting Memphis as a city of opportunity, innovation, and heart. I believe in this community, I invest in it, and I advocate for it—both in my professional endeavors and in my personal life. These values shape how I lead, how I support others, and how I approach every opportunity to make a meaningful impact.

Locations

Pinnacle Coaching & HR Consultants, LLC

5112 Moudry Run Cv, Lakeland, TN 38002, USA, Lakeland, TN 38002

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