Angela Young

I attribute my success to being a genuine, trustworthy individual that people can rely on. When people know they can call you and trust you with their information on the fly without worrying about anything, that makes you do well in sales. Not every time can you meet with someone in person, so you need to be trustworthy enough that they can say, 'No, you go ahead and run it. I trust that you're gonna do the right thing, or I trust that this is the right opportunity for me.' Being that genuine sales individual who can build trust on the fly is definitely why I'm where I'm at today.

The best career advice I ever received, which I actually just heard again yesterday, is: Don't worry about the small fish, worry about the big fish that sustain you. And when we say that, it's not necessarily about small sales or small businesses. What that means is don't worry about the ones that aren't interested or don't see what it takes to move forward. Worry about the ones that want you to help them with their business. Worry about the ones that want you to encourage them to make money and show how you can bring more clients to them. Those are the big fish, those are the ones that we worry about. We don't worry about the ones that don't want to, because sometimes you get so hung up on the small things that you forget, and it takes your time away from the ones that want to grow and protect their business.

My advice is to be a relationship builder. Don't be afraid to build relationships. So many times, especially in today's world with social media and everything, we tend to keep things very separate and not build those relationships. But it's okay to share, it's okay to be a little personal when you talk to someone. We've got to go back to building relationships. For me, what has worked my entire career is being as open with my best friend as I am with the person that I'm trying to sell something to. I build relationships first, and I notice that even if I can't deliver what they need, because I've built that relationship first, I can say yes I can do it or no I can't, and we still have a relationship, we're still okay. That genuine connection makes all the difference.

Integrity is first and foremost for me. I love a genuine sale where no one is being shifty and there's nothing I have to bring out later that I should have brought out in the beginning. Integrity is everything. I build my reputation around that. People know when they come to me, I'm gonna give them the real, I'm gonna give them that honest opinion. Being genuine, being upfront, being transparent - those things we forget in the sales world because every time you think about sales, you go straight to that car salesman attitude. I've always made sure in my sales career to knock those things out and say no, no, no, this is genuine, this is transparent, this is open. I'm an in-person individual. Integrity, being genuine, transparency, just being a stand-up individual - those things are very, very important to me.