Angelique Brackett

I attribute my success to being very detail-oriented, focused, and career-driven. Balance is very important to me - I believe in working hard and playing harder. I'm one of those individuals who goes the extra mile, and if I'm going to put my name on something, it has to be right. I have a very strong professional work ethic that I carry with me every day in whatever job I'm in, and I make sure to carry out my duties professionally. That commitment to excellence and attention to detail has been the foundation of everything I've achieved.

The best career advice I've ever received is that if something is true to your heart, or if you're intuitive about it in a very positive manner, just go for it. Just go all out and go for it. I live by a Michael Jordan quote that I keep on my desk - it's on a little silver heavyweight that I've had for many years: 'Don't be afraid to fail. Don't be afraid not to try.' That quote reminds me daily that I won't know unless I try. It's such a positive message that keeps me moving forward and taking chances in my career.

You have to be very attentive and pay close attention to details. As far as the SAP world, they've been out there for a very long time, and I know there are other products out there, but I believe they've created a niche for themselves that makes them very successful in what they can provide to customers. It's one of those careers that you can go very, very far with, and it's also a career where individuals tend to stay for a very long time - there's real longevity in it. So my advice is just go for it. It's something that will always definitely be out there, and companies in this space remain on the learning curve as far as T&E management goes. It's a solid career path with staying power.

The biggest challenges are the employees who don't necessarily like change. They're sort of used to the historical ways of working with Excel worksheets, and convincing them to convert over to SAP can be challenging. I know a lot of companies have made the transition, but there are still a handful that do it the historical and antiquated way. It's a little bit challenging, but once I convince them that everything is technology-driven now and that the days of dropping an Excel worksheet on your boss's desk are over - that it can all be done online via the app where they can approve things easily - I'm very good at enticing them to jump on board. That's probably the most challenging part of my work right now.

I'm big on loyalty - I'm a true believer in it. Discernment is very important to me, and I'm very detail-oriented in everything I do. I like teaching and helping others learn, and I'm empathetic in my approach. I believe in working hard and playing harder - that balance is crucial. I have a very strong professional work ethic, and that's important to me in whatever job I'm in. I carry out my duties professionally every day, and that commitment to professionalism is a core value that guides both my work and personal life.