Her Story
About Angie
Angie Hopper serves as the Chief Operating Officer for a dental practice in Jackson, Tennessee, where she has worked for the past eight years. In this role, she handles all aspects of practice management, including equipment procurement, IT systems, marketing initiatives, human resources, OSHA and HIPAA compliance, financial oversight such as accounts payable and insurance contracting, profitability analysis, and KPI tracking. With more than three decades in accounting dating back to 1993, Hopper previously held a healthcare managerial CFO position and owned her own accounting office before transitioning to support the growth of a single entity. She earned both a bachelor's degree and a master's degree in accounting and maintains active involvement in professional organizations such as the American Association of Dental Office Managers. Hopper attributes her professional success to resiliency, the guidance of mentors, and a commitment to continuous education, which have enabled her to drive significant practice growth while maintaining a patient-first culture and team integrity.
Her Interview
Ten minutes with Angie
01What do you attribute your success to?
I attribute my success to resiliency and not quitting when things are hard, along with the mentors I have been fortunate to have over the years. Education has also played a key role, combined with the courage to make informed decisions and changes when needed rather than staying in situations that aren't working.
02What’s the best career advice you’ve ever received?
Consider more than one option or factor when making decisions. Weigh all aspects before deciding. However, you must ultimately make a decision because not making one means staying in whatever isn't working. Take the time to make an informed decision but have the courage to make the change when necessary. Also, never stop investing in yourself and learning.
03What advice would you give to young women entering your industry?
Always be willing to continue to learn as things change over time. Treat people as you would want to be treated. Respect is earned, not given, so treat people respectfully to earn their respect in return.
04What values are most important to you in your work and personal life?
Integrity and honesty are my top core values. When you make a mistake, you have to own it, or just be honest and transparent with people to help them grow as well as yourself. Compassion and empathy are also key, especially in healthcare - always do what's right for the patient rather than putting the financial aspect first. If you take care of the patient and your team, other things will fall into place.
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