Anna Pomaz

Operations and Customer Success Manager
CODOGIRL
Greenwich, CT 06830

Anna Pomaz is an accomplished Operations and Customer Success Manager at CODOGIRL, where she plays a pivotal role in bridging the worlds of luxury and sustainability. With a passion for re-commerce and authentication, Anna brings more than three years of experience in the luxury resale industry, helping clients find value and trust in authenticated designer goods. Her expertise spans customer relations, luxury brand analysis, and digital optimization, driving measurable growth through innovation and precision.

At CODOGIRL, Anna has led strategic initiatives that have enhanced both operational efficiency and customer engagement. She has successfully implemented data-driven pricing evaluations, streamlined onboarding processes, and managed digital marketing efforts that significantly boosted organic web traffic and client retention. Her commitment to excellence and her ability to translate consumer insights into business growth have made her a trusted leader in the re-commerce space.

A graduate of the University of Connecticut with a degree in Communication and a minor in Business, Anna also holds the Inside LVMH Certificate in Creation & Branding, Retail, and Customer Experience. Fluent in both English and Russian, she brings an international perspective and deep understanding of global luxury markets. In addition to her professional accomplishments, Anna has authored insightful pieces for the CODOGIRL Journal, including Build a Capsule Wardrobe: A Practical Way to Fashion and Understanding Different Types of Handbags, where she shares her expertise in luxury fashion and sustainable style. She continues to champion sustainability, innovation, and exceptional service, empowering clients to embrace a more conscious approach to luxury fashion.

• Inside LVMH Certificate: Creation & Branding, Retail & Customer Experiance
• Fundamentals of Media Relations

• University of Connecticut - BA
• Housatonic Community College - ABA

Q

What do you attribute your success to?

I attribute my success to being raised by an immigrant family that instilled in me the values of hard work, resilience, and determination. Growing up, I learned early on that achieving great success often requires putting in extra effort, staying focused, and never taking opportunities for granted. That foundation has shaped my work ethic and continues to drive my commitment to excellence in everything I do.

Q

What’s the best career advice you’ve ever received?

The best career advice I’ve ever received is that I can do anything I set my mind to. It taught me the importance of believing in myself, pursuing opportunities with confidence, and staying persistent even when challenges arise. That mindset has guided me to take bold steps in my career and continuously push beyond my comfort zone.

Q

What advice would you give to young women entering your industry?

My advice to young women entering this industry is to never hesitate to ask questions. Seeking clarity and understanding is a sign of strength, not uncertainty. The more you ask, the more you learn—and that curiosity will help you grow, build confidence, and establish a strong foundation for long-term success.

Q

What are the biggest challenges or opportunities in your field right now?

One of the biggest challenges in my field is navigating the gender imbalance that still exists in many areas of the business sector. As a successful woman, I’ve often encountered situations where men dominate decision-making spaces or underestimate women’s leadership potential. However, this challenge also presents a powerful opportunity—to lead by example, break barriers, and create pathways for other women to rise. By continuing to demonstrate excellence, confidence, and collaboration, we can help shape a more inclusive and balanced future for the industry.

Q

What values are most important to you in your work and personal life?

The values most important to me in both my work and personal life are integrity, perseverance, and empowerment. As a successful woman in business, I believe in leading with authenticity, staying true to my principles, and continuously striving for growth. I am passionate about uplifting others, especially women, to pursue their goals with confidence and resilience while maintaining balance and purpose in all aspects of life.

Locations

CODOGIRL

Greenwich, CT 06830

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