Her Story
About Antoinette
Antoinette Burnett serves as Client Experience Manager at Atticus Law in Townsend, Delaware. The firm focuses on Social Security disability law and is expanding into injury law. She has been in her current field for about 2 years, drawing on prior experience working with similar client populations through nearly a decade in Medicare followed by a long-term Medicaid program. Burnett has been a licensed health insurance agent since 2013. Earlier in her career, she worked as a cosmetologist and hairstylist for about 3 years after high school. She earned a degree in Human Services from Delaware County Community College and began studies toward her BSW at Westchester before pausing her education. Burnett attributes her success to her determination and ambition, motivated by her children, mother, and grandmother. She values kindness and empathy in her work, emphasizing the importance of meeting people where they are and managing from a people-first perspective.
Her Interview
Ten minutes with Antoinette
01What do you attribute your success to?
My determination and ambition, along with my children, mother, and grandmother who motivate me to make them proud. My mother is my biggest cheerleader and her pride in my accomplishments reminds me to keep going, especially as a first-generation American with a mother from Jamaica.
02What’s the best career advice you’ve ever received?
Make yourself uncomfortable. Take all of the chances that you can and put yourself in spaces that challenge you to grow. Never stay complacent. Push yourself.
03What advice would you give to young women entering your industry?
Networking is key - put yourself out there to get to know others and build relationships. Also, hone your mistakes without seeing them as failures, stay teachable, and always be a student rather than trying to present as the expert.
04What are the biggest challenges or opportunities in your field right now?
Learning to remove myself from expectations and manage from a people-first perspective. Meet people where they are, make sure the team feels valued and supported, and recognize that everyone operates differently.
05What values are most important to you in your work and personal life?
Kindness is the biggest value. Kindness at its core means making people feel welcomed, showing empathy and understanding where people are coming from rather than just sympathy.
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