Antonia Rich-Shuron
Antonia R. is a seasoned Project Manager and operations professional with more than 25 years of multifaceted experience spanning healthcare, administrative services, and workforce development. Throughout her career, she has built a diverse skill set through extensive contract and remote work, specializing in provider credentialing and enrollments, medical billing and AR cleanup, intakes and scheduling, bookkeeping, payroll, and HR onboarding. Her ability to manage complex processes across multiple functions has made her a trusted resource for organizations seeking operational efficiency and reliable leadership.
Leveraging over three decades of experience, Antonia founded AVS Virtual Assistants, a virtual services company providing comprehensive administrative support ranging from receptionist and call center services to executive assistance, bookkeeping, medical billing, and provider credentialing. She has trained and led a team capable of supporting organizations of all sizes, delivering customized solutions that allow clients to focus on growth while maintaining high standards of service and compliance.
In 2023, Antonia expanded her impact by founding the Baltimore Win Foundation, a nonprofit organization dedicated to workforce development and second-chance opportunities. Through the foundation, she works to virtually train individuals with criminal records in in-demand skills such as medical billing and coding, while also providing career coaching and job placement support. Driven by a deep commitment to community empowerment, Antonia’s work reflects her passion for creating pathways to stability, purpose, and long-term success for individuals and the organizations she serves.
• AMCA Approved Testing Site
• MedCerts
• AHIMA
• AMCA
• ADOPT A FELON INITIATIVE- To help Baltimore Win Foundations clients find a place to gain experience to put on their resume and possibly a job opportunity
What do you attribute your success to?
I attribute my success to resilience, adaptability, and purpose-driven leadership. My willingness to pivot, learn across industries, and lead with empathy has allowed me to create programs that open meaningful career pathways for justice-impacted individuals.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to let my experiences and the people I serve guide me—by leading with empathy and purpose, I can make a meaningful impact.
What advice would you give to young women entering your industry?
I would advise young women to embrace their versatility, trust their instincts, and not be afraid to pivot—diverse experiences are a strength, and purpose often emerges in unexpected ways.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field is overcoming employment stigma for justice-impacted individuals, but I see tremendous opportunity in virtual education, certification-based training, and global collaboration to expand access to meaningful careers.
What values are most important to you in your work and personal life?
The values most important to me are integrity, service, empowerment, and compassion—I strive to meet people where they are, remove barriers, and create opportunities for them to reclaim confidence and independence. Outside of work, I enjoy traveling, spending time near the water, and celebrating life with loved ones, while mentoring and uplifting others remain central to who I am.