Influential Woman · Hy-Vee Inc
April Smith
HR Manager, Hy-Vee Pharmacy Fulfillment Center
Olathe, KS
Her Story
About April
I'm an HR Manager at Hy-Vee Pharmacy Fulfillment Center, a position I've held since September of last year. My journey into HR was shaped by my educational background - I earned a dual bachelor's degree in Social and Criminal Justice with a minor in Sociology from Ashford University (2011-2015), and later pursued my Master's in Human Resources Management from the University of Arizona Global Campus (2021-2023). I'm SHRM certified, a pharmacy technician, and hold OSHA certification. My main areas of expertise are investigations and employee relations, but what I'm most proud of is my ability to communicate effectively with employees and management alike. I believe strongly in putting employees first whenever possible, because I think we sometimes forget about that when we're working for the organization. I combine my social work background with HR so I can really talk to employees, get on their level, and let them know I hear them and understand they have things going on at home that affect their work. I'm empathetic and I don't just close my door and not listen. For me, growth is always there - you never get to a point where you can't grow. I'm always looking for opportunities to move further, whether that's becoming a business partner or a senior HR manager, because I know my experience and education support that next step.
Her Interview
Ten minutes with April
01What do you attribute your success to?
I attribute my success to my kids, first of all, but I also put myself there too. I'm just a motivator anyway, and I move on motivation. I love to do more, and I think growth is always there - you never get to a point to where you can't grow. I think my children most of all drive me, and I have two daughters. I always push them to always do more, and if you can help someone else do that, then that's part of it too. That's what keeps me going and pushing forward in my career.
02What’s the best career advice you’ve ever received?
The best career advice I ever received was when I first went into management in general, and it was basically to choose my battles. That was one of the hardest things to do, but learning how to do it on a scale where you're doing so many different things and you're dealing with so many different people with different backgrounds, different cultures, and things like that - learning how to choose those battles where you don't have to fight everything. I think that was the best advice for someone coming into management. You don't have to fight everything, learn how to listen to people and their thoughts. I use it in my personal life and my professional life.
03What advice would you give to young women entering your industry?
The best advice I would give a young lady going into this career would be to always try to put the employees first, if at all possible. I think that sometimes we forget that because we're working for the organization, and that is usually our first priority a lot of times. But I think we forget about the employees sometimes, and their needs. For me, that's why I chose this field and I combined it with social work, because I'm able to talk to them and get on that level with them, so they understand that I hear you, I understand you have things going on at home, and it does affect your work. When you come in, I want to make sure you know I hear you, I understand you. I'm empathetic. I'm not just gonna close my door and not listen to you. So don't forget about the employees and the people part of it.
04What are the biggest challenges or opportunities in your field right now?
I think there are opportunities for growth in this field in HR. There's always room for growth. For me, being an HR manager, you can always be a business partner and move up. You can always be a senior HR manager. Those are opportunities I always look for, and honestly, I'm looking now. I just always do that because I feel like I can always move a little further if I can, because I know my experience is there and the education behind it. So I feel like I can always move a little more. As I told you from the beginning, I think people always have room for growth.
05What values are most important to you in your work and personal life?
I think respect is the most important value to me. Respect goes both ways, but people sometimes forget about the part of earning it. We always want it, and that's on both sides, but you have to earn people's respect. I teach and coach young managers about this too - you have to earn people's respect. They're just not gonna walk through the door and just respect you automatically. You know what I mean? It's not just an automatic thing. When you have that respect from people, I think it's so important. That's one of my biggest things - it's just respect.
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