Her Story
About Ashley
Ashley Haass is a clinical case management and healthcare administration professional with more than 20 years of experience in prior authorizations. She currently serves as Clinical Case Manager handling prior authorizations for a specific DME device for stroke patients. Her career began as a file clerk and progressed over 11 years at Austin Oral Surgery, where she managed authorizations for surgeries, CTs, MRIs, and blood work for 15 doctors in a central billing office. She later obtained her HR Management Bachelor's degree and worked in benefits before returning to her expertise in healthcare authorizations. Ashley has also supported patients as a breast specialist and attributes her success to her passion for helping patients navigate insurance requirements. She volunteers extensively with the American Cancer Society, including as a counselor at a camp for kids with cancer, drawing from her own experience as a three-time childhood cancer survivor. Based in Dallas, Texas, she advises new professionals to ask in-depth questions and be assertive when dealing with insurance companies.
Her Interview
Ten minutes with Ashley
01What do you attribute your success to?
I just think being passionate about it, you know, like, I have, you know, want to help patients. ... So just making sure that you're passionate about what you're doing, and that, you know, you want to help people. It's definitely fulfilling when you see those patients
02What advice would you give to young women entering your industry?
I would definitely say, you know, when you're first getting into it, you know, lists, it's really hard when you're calling insurances. ... make sure you ask those, you know, more in-depth questions. ... don't be afraid, you know, to push a little bit. I mean, you don't, you know, you can be assertive, you know, and still be nice to people
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