Her Story
About Barbara
I've been in the healthcare field for over 20 years, and my journey has taken me through every aspect of medical practice operations. I started at the front desk as a switchboard operator and worked my way up through different experiences and opportunities, learning the ins and outs of how healthcare practices function. I've served as a practice administrator, business office manager, and consultant, always focused on helping providers and practices increase productivity while reducing expenses. About 3 years ago, I launched my own consulting company that addresses one of the biggest challenges in healthcare: staffing costs and liability. Through contacts I made overseas, I'm able to connect practices with qualified agents in Mexico, the Philippines, and primarily Colombia, giving them quality coverage without the liability of direct employment. In my current role, I work full-time with a mental health provider while continuing my consulting work on the side. I take on different practices and help them with everything from opening new offices to marketing, evaluating services, consolidating operations, implementing policies, and training staff. Right now, I'm helping expand a healthcare brand with two offices in Georgia, two in Florida, and we're opening one in Texas, with plans to expand to Naples and Fort Myers. We've even expanded to Colombia, where the clinic sends us patients who are traveling in the United States and need a provider. My goal is always to help doctors focus on being great doctors by giving them a stable, productive, and efficient office environment.
Her Interview
Ten minutes with Barbara
01What do you attribute your success to?
I attribute my success to hard work and putting in the time to really learn and follow through on what I commit to. It's not about chasing the immediate money or the fancy title. It's about being willing to put in your time and genuinely wanting to learn. That's what opens up all the different avenues for you. I've been fortunate to have people who saw my potential and were willing to sit down and show me things along the way. But ultimately, it comes down to showing up, doing the work, and following through on your commitments. That consistency and dedication is what has allowed me to build the expertise and relationships that have shaped my career.
02What’s the best career advice you’ve ever received?
The best career advice I ever received was that it's not about the immediate money or the immediate title. It's about putting in your time and wanting to learn. That's what's going to open up all the different avenues for you. I've really taken that to heart throughout my career. I started at the front desk and worked my way up through every level of healthcare operations, and each position taught me something valuable. I've been blessed to have people who saw potential in me and wanted to sit down and show me the ropes. That willingness to learn and put in the time, rather than just chasing the next paycheck or promotion, is what allowed me to eventually start my own consulting company and help other practices succeed.
03What advice would you give to young women entering your industry?
My advice to young women entering this industry is to stick in there and learn, and then stand your ground respectfully. This is sometimes a man's world, and you need to be prepared for that reality. But I want you to know that you should hang in there, because little by little, we have established the knowledge to come in and show them that we are capable of doing it. We are capable of holding our ground and doing the right thing. Don't let anyone make you feel like you don't belong or that you can't handle the work. Learn everything you can, build your expertise, and then stand firm in what you know, always with respect but never backing down from what's right.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge in my field right now has been finding people who have the morals, the responsibility, and that old-school mentality of when you start something, you have to finish it, and you have to have loyalty to your company. You don't just hop around from one job to the other. It has become very challenging because people just don't have that anymore. It's not something that has been established with this new generation. I feel like people from my era have been kind of moved on because our mentality is different. I'm very open-minded and very out of the box in my thinking, but if you're not out of the box, you become not necessary anymore. The lack of work ethic and commitment in today's workforce makes it incredibly difficult to build stable, productive practices.
05What values are most important to you in your work and personal life?
The most important values to me in both my work and personal life are loyalty, work ethics, and responsibility. I believe in doing what you say you're going to do and sticking to your word. When I commit to something, I follow through on it. These values have been the foundation of everything I've built in my career. Whether it's working with a practice, opening a new office, or managing my consulting company, I bring that same sense of responsibility and commitment. I expect loyalty from the people I work with, and I give that same loyalty in return. Having strong work ethics means showing up, putting in the time, and doing things the right way, even when it's difficult.
Keep Exploring
More Influential Women · Florida
Join Influential Women and start making an impact. Register now.