Beatrice Williams
Beatrice Williams (She/Her) is a dedicated and detail-oriented professional with over 12 years of experience in customer service and support roles, including healthcare as a caregiver and food service at restaurants such as McDonald’s. She has consistently demonstrated strong communication, organizational, and computer skills, earning recognition for providing exceptional service. Beatrice is highly adaptable, thriving both independently and collaboratively, and takes pride in delivering quality results that support the needs of clients and colleagues alike.
Beatrice is currently making an exciting career transition into Information Technology, a field she has loved since childhood. Inspired by her father, who was a computer programmer working with early auxiliary computers, she has pursued her passion for technology by enrolling full-time in a six-month program at Microtrain Technologies. There, she is focused on earning certifications in Tableau, business analysis, Excel, Word, and programming, while taking advantage of the program’s job placement support, interview coaching, and professional connections. Fully committed to her studies, she is dedicating her time to mastering the latest technologies and building a foundation for a career in development.
Passionate about helping others, Beatrice enjoys making technology accessible and comfortable for those who may feel intimidated by it. Her volunteer work at Pacific Garden Mission, coupled with her experience as a caregiver, reflects her dedication to service and community. She aspires to combine her technical expertise, problem-solving skills, and desire to support others in a future role as a developer, creating innovative programs while mentoring and empowering others along the way.
• Certificate of Undergraduate Studies in Computer and Information Sciences and Support Services
• Certificate of Undergraduate Studies, Data Entry/Microcomputer Applications
• Data Entry Certificate
• Microtrain Technologies (currently enrolled
• 6-month IT program)
• Pacific Garden Mission
What do you attribute your success to?
My faith in God has been the key to everything I've accomplished. You know, through all the obstacles I've had to go through, especially dealing with depression and medicine changes, I learned to depend on the Lord. A lot of times my family wasn't supportive of me, and I had to be by myself, so I had to depend on the Lord a lot. My faith has brought me through so many things and just made my faith stronger. Having that higher power to depend on eliminates a lot of stress and worry. Now that I'm more stabilized with my medication and the doctors are working with me, I think I'll be able to complete this program. Praise God, finally! My father also inspired me - he was a computer programmer who worked with those old auxiliary computers with vacuum tubes, and I got my love for computers from him. My first husband was supportive too. But ultimately, it's been my faith that's held me and helped me make it through.
What advice would you give to young women entering your industry?
I would tell them to have an active prayer life. Prayer can help you be centered into what you're doing, you know, having a good faith and depending on a higher power. He does help you be stable in what you're doing. If you have a higher power to depend on, it eliminates a lot of stress and worry. I think having a good prayer life and a good faith is so important as you're starting out in this field.
Locations
Hospitality
Chicago, IL 60624