Belinda Huesman
Belinda Huesman is a Customer Experience and Process Director at Tipmont, a member-owned electric and fiber cooperative based in Indiana. With a strong foundation in leadership and a passion for people-centered service, she is dedicated to creating meaningful, positive experiences for members while driving operational excellence. Belinda is known for her belief that every individual has unique strengths and the potential to thrive in environments built on trust, collaboration, and respect—principles that guide both her leadership style and organizational impact.
With a diverse professional background spanning education, workforce development, and operations, Belinda brings a well-rounded perspective to her role. She began her career as a special education teacher, an experience that deeply shaped her approach to leadership, communication, and individualized support. She later transitioned into higher education administration, serving in roles such as Director of Admissions, Director of Career Services, and Campus President, where she led teams, developed strategic initiatives, and fostered student success. Since joining Tipmont, she has played a key role in enhancing member services and building processes that support both employees and the communities they serve.
In addition to her operational leadership, Belinda is a Certified Professional Coach (CPC) and an Energy Leadership™ Index Master Practitioner (ELI-MP), credentials that reflect her commitment to personal and professional development. She integrates coaching principles into her work, empowering teams to grow, communicate effectively, and deliver exceptional service. Actively involved in her community through organizations like Junior Achievement, Belinda remains focused on helping others succeed—whether through mentorship, leadership, or creating systems that leave people better than they found them.
• Associate Certified Coach (IPEC)
• Certified Professional Coach (CPC)
• Energy Leadership™ Index Master Practitioner (ELI-MP)
• Purdue University
• Junior Achievement, Lafayette, Indiana
What do you attribute your success to?
I think, really, the IPEC journey for me made me acutely aware that if I wanted a culture of strong people to empower and to allow them, right, to take their experience, their strengths, their confidence levels, and shape them in a way that I could support it, but they're still coming to their own thoughts and their own solutions. I think that's what transformed me, is really understanding I can do that. I'm trusting them, but I'm also guiding them to come to their own answers and empowering them.
What advice would you give to young women entering your industry?
I think this is probably my biggest one, and this is my journey through IPEC. I had moved from a recovering fixer, an enabler, to an empowerer. I think the shift is, right, moving from needing to enable people to truly empowering them to transform your culture and people and your teams.
What are the biggest challenges or opportunities in your field right now?
I think, really, partnering with our membership and creating options for them in terms of giving them tools. On the electric side of the house, like introducing them to ways they can monitor their energy and learn ways to cut costs. And then on the internet side, offering consultations for if they're going to start working from home, do they need a wireless mesh or hardwire. Like, what tools can we offer you to our membership to help empower you, too, and make your life better, and come alongside you to partner with you for that, with a consultative mindset. Finding applications and tools for the membership really is, I think, the biggest thing right now, because energy usage is only going to keep going up, the cost. How do we help them manage that? And same thing on the fiber side, right? The need for internet, that's only gonna grow, so how do we come alongside them and partner with them on their journey for their needs.