Bernadette Howlett, PhD
Dr. Bernadette Howlett is a mission-driven educational technology professional specializing in artificial intelligence (AI) research and development for higher education. With decades of experience in analytics, predictive modeling, and performance improvement, she develops innovative, human-centered AI solutions that enhance student success and support faculty efficiency. At Western Governors University, she leads an 11-person innovation decision sciences team, creating AI-driven interventions that keep humans in the loop, ensuring that critical decisions remain guided by human judgment and oversight. Her work bridges research, development, and actionable outcomes, translating complex data into strategies that improve institutional performance and workforce readiness.
Dr. Howlett’s career journey is defined by curiosity, resilience, and a commitment to human-centered impact. A first-generation U.S. citizen who faced periods of being unhoused, she leveraged early experiences with adversity to develop persistence and adaptability, shaping her ability to solve complex challenges. She began her professional path in statistics and computer programming, ultimately applying these skills to research and analytics in higher education. Her expertise extends across AI, machine learning, educational technology, and data-driven decision-making, and she has authored and contributed to numerous publications on student support and faculty innovation.
Passionate about mentoring and ethical AI, Dr. Howlett is actively engaged in initiatives that expand access to education and workforce opportunities, including the Roots to Wings mentoring program and collaborative AI workforce projects. She emphasizes values of curiosity, courage, and inspiration over fear, encouraging the next generation of leaders to pursue bold opportunities. Recognized with awards such as the Lilly Endowment AI in Higher Education Planning Grant and as a finalist in the Gartner Eye on Innovation Awards, she continues to advance responsible, effective, and inclusive AI applications that transform education and empower human potential.
• PhD in Adult Learning and Organizational Development
• University of Idaho – Doctor of Philosophy (PhD), Adult Learning and Organizational Development
• Boise State University – Master of Science (MS), Human Performance Improvement
• Undergraduate studies in Music
• Artificial Intelligence in Higher Education Planning Grant, Lilly Endowment
• Finalist, Gartner Eye on Innovation Awards for Education
• International Association of Medical Science Educators
• International Society for Performance Improvement
• Roots to Wings Mentoring Program
• CARIN Clinic
• Mt. Adams School District, Health Career Pathway Program
• Yakima Valley Science Olympiad
What do you attribute your success to?
I attribute my success to persistence and resilience shaped by my experiences as a first-generation U.S. citizen who experienced periods of being unhoused. I learned to navigate challenges by staying curious, taking bold opportunities even when they felt intimidating, and relying on people who opened doors for me along the way. I also acknowledge the role of privilege in my journey, such as having citizenship and other advantages. Despite experiencing significant trauma, I’ve managed to thrive and pursue a career where I can do meaningful work that impacts others positively.
What advice would you give to young women entering your industry?
Do the things that scare you. That little bit of fear is often a signal that the opportunity matters and can lead to growth. Be curious and open to new paths that present themselves. Avoid becoming narrowly focused on one trajectory—explore opportunities as they land in front of you, even if they feel unconventional or unexpected.
What are the biggest challenges or opportunities in your field right now?
We are at an exciting moment with AI and machine learning in higher education. The opportunities are vast due to expanded computing power and predictive analytics, but it’s critical to remember that AI is more than just large language models. The challenge is designing human-in-the-loop systems that ethically and effectively enhance learning outcomes, support faculty, and improve the student experience without creating unintended harm.
What values are most important to you in your work and personal life?
Human-centered impact, curiosity, courage, and doing good through education. I prioritize choosing inspiration over fear, acting ethically, and designing systems that genuinely improve lives and support people to succeed.
Locations
Western Governors University
Littleton, CO 80120