Billie Pacheco, PMP, CMC, CHPM, LSSBB
Billie Pacheco, PMP, CMC, CHPM, LSSBB, is a seasoned project management professional with over 15 years of experience spanning supply chain logistics, IT, healthcare, and government programs. Beginning her career in operations, she quickly discovered a passion for project management, leading to PMP certification through Cornell University. Billie’s early work included IT system implementations for shipping and EDI processes, before transitioning into healthcare project management during the COVID-19 pandemic at Kaiser Permanente, where she helped align pharmacy operations with new safety mandates.
Following her work at Kaiser, Billie served as a program manager for the U.S. Department of Veterans Affairs (VA) Greater Los Angeles Healthcare System, overseeing projects across service lines including mental health initiatives and supportive housing for homeless veterans. Her work involved close collaboration with state and federal legislators, and in her last two years at the VA, she reported directly to the chief of staff and secretary, contributing to initiatives of national impact. This experience cemented her commitment to mission-driven work, helping those who serve the nation access the care and support they need.
Currently, Billie is a Project Manager for autism services at Easterseals Southern California, where she manages projects designed to improve accessibility and care for individuals with autism. She continues to leverage her expertise in project governance, Lean Six Sigma, and hybrid methodologies to enhance organizational efficiency and outcomes. Beyond her professional life, Billie is an active volunteer and lector at the Cathedral of Our Lady of the Angels, reflecting her dedication to community, faith, and service.
• Certified Agile Leadership
• Lean Six Sigma Black Belt
• Project Management Healthcare (CHPM)
• Change Management
• Whittier College - BA
• Certificate of Recognition - Continuous Learning
• Certificate of Recognition - Program Governance Design
• Cathedral of Our Lady of the Angels
What do you attribute your success to?
I attribute my success to my faith and the path God has guided me on, a strong commitment to mission-driven work, a dedication to continuous learning through certifications, and resilience in navigating career transitions.
What advice would you give to young women entering your industry?
I would advise young women entering my industry not to be afraid to seize opportunities. It’s important to understand your strengths and weaknesses, leverage your strengths, and actively work to turn weaknesses into strengths.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field currently stem from COVID-related disruptions and changes in government funding and policies, which have resulted in furloughs and staffing reductions. At the same time, there are significant opportunities in mission-driven roles within healthcare and nonprofits, where I can apply process-improvement and project-management skills to make a meaningful impact in serving communities.
What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life are mission-driven service, faith, resilience, and a commitment to continuous improvement, along with maintaining a balanced focus on mental, emotional, spiritual, and physical health.