Binita Shah

I attribute my success to the satisfaction I get from reaching out to people who really need information and guiding them on their financial requirements and how to plan their financial needs. What drives me is knowing that I have helped educate customers about important financial products like credit cards and what they hold. Being a people person, I find fulfillment in being there for customers who can trust me and approach me with their needs. My commitment to helping others understand their banking needs and providing them with the right guidance is what gives me the greatest sense of accomplishment in my work.

The best career advice I have received is that I am mastering whatever I put my hand into. People have told me this throughout my career, and it has been meaningful because I was never a banking person to start with - I was a counselor with a master's in genetic engineering, and I used to write books back in India and was a teacher. When I came to this country, I stepped into Macy's because I love the fashion industry and cosmetics, and then I turned myself to the banking industry because I wanted to educate people about credit cards and what they hold. This advice has validated my versatility and my ability to be a critical thinker who can succeed in different fields. I have learned that I can excel in whatever area I choose to pursue, as long as I bring my dedication and commitment to it.

I would always advise women - not only single women, but any woman, any girl, any lady - to never, ever doubt yourself. Believe in yourself, and you will see the clarity coming on things. I have lived through challenges as a single mother with two kids, making them study in high-tech colleges and helping them stand on their own legs, which was not an easy job. What I got from my inner self was the commitment that I have to do this, and I gave them wings to fly. I want other women to know that there is always a bright day after a dark night, so have faith. When you believe in yourself and stay committed to your goals, you can overcome any obstacle and achieve what you set out to do.

In my work life, my most important values are integrity, being with my team, and having a helping hand. My colleagues always say I am very loyal, and my family says I am a workaholic, but I am dedicated and committed. If I know that I have to pursue something within a time, I would never procrastinate, and I will try to finish as much as I can. In my personal life, I value being rooted with my culture and following my path with my spiritual leadership. These values guide both my professional relationships and my personal journey, keeping me grounded while allowing me to give my best to others.