Brandi McLees

Delivery Operations Manager - Delivery Excellence
Hitachi Solutions America
Clermont, FL 34711

I am Brandi McLees, an accomplished Delivery Operations Manager and PMO leader with over a decade of experience at Hitachi Solutions America. My career is defined by a commitment to driving operational excellence, strategic project governance, and enterprise-level process improvement. Known for blending project management discipline with a deep commitment to client success, I play a pivotal role in optimizing delivery operations, standardizing internal processes, and elevating customer engagement across the organization.

My leadership in client satisfaction is central to my approach, fostering a collaborative environment where delivery teams thrive and maintain exceptional service quality. Before stepping into my current role, I spent nearly ten years helping build and transform Hitachi’s Project Management Office. As a CB-PMO–certified professional, I helped build foundational PMO structures—including governance frameworks, methodologies, templates, and communication strategies—advancing organizational maturity.

My dedication to continuous improvement, data-driven reporting, and PMO compliance has earned multiple recognitions from executive leadership for overall PMO impact. Supported by a robust portfolio of certifications, including PMP, PROSCI Change Practitioner, Six Sigma Yellow Belt, CB-PMO Consultant, and Leadership Certification from the Six Sigma Global Institute, I am known for collaboration, strategic thinking, and operational rigor.


Personal Mission

My mission is to lead with purpose and integrity, fostering a culture of continuous learning and innovation. I am committed to creating positive and inclusive environments where collaboration and creativity thrive. By embracing challenges as opportunities for growth, I aim to drive meaningful change and contribute to a more equitable and dynamic industry.

Through my work, I continue to serve as a trusted partner to executives, project teams, and clients alike, consistently strengthening organizational performance and contributing to transformative business outcomes across the delivery landscape.

• Leadership
• Project Management Professional
• Change Practicioner PROSCI
• Six Sigma Yellow Belt

Q

What do you attribute your success to?

I attribute my success to an unwavering passion for continuous learning and innovation. By embracing a mindset of curiosity and adaptability, I've been able to proactively identify opportunities for growth and improvement. Additionally, fostering a positive environment where collaboration and creativity thrive has been crucial. Leading with purpose and aligning my goals with a broader vision has also been instrumental in driving meaningful success.

Q

What’s the best career advice you’ve ever received?

The best career advice I've ever received is to "never stop learning." This simple yet profound guidance has fueled my drive to continuously seek knowledge and skills, allowing me to stay ahead in a rapidly evolving industry. It has taught me that success is not a destination but a journey of perpetual growth and adaptation.

Q

What advice would you give to young women entering your industry?

To young women entering the industry, I would say: embrace your unique perspective and let it guide you. Be proactive in seeking opportunities to learn and innovate, and don't be afraid to challenge the status quo. Build a network of mentors and peers who inspire and support you and always lead with purpose and integrity. Remember, your voice and contributions are invaluable.

Q

What are the biggest challenges or opportunities in your field right now?

The biggest challenges in our field are also our greatest opportunities. Rapid technological advancements demand continuous learning and adaptation, but they also open doors to innovate and redefine industry standards. By embracing these changes with a proactive mindset, we can lead transformative initiatives that not only address current challenges but also pave the way for future success.

Q

What values are most important to you in your work and personal life?

In both my work and personal life, integrity, empathy, and a commitment to excellence are paramount. I believe in leading with purpose and creating environments where positivity and collaboration flourish. These values drive me to not only achieve success but to do so in a way that uplifts others and contributes to a greater good.

Locations

Hitachi Solutions America

Clermont, FL 34711

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