Brandie Clement

She is a training, help desk, patient accounts, and customer support professional with experience in enterprise training, call center support, claims troubleshooting, ticket management, patient billing, payment arrangements, account documentation, HIPAA compliance, collections, and customer communication. She currently works as Enterprise Training Manager at RxSense, developing and evaluating training programs across teams. Previously, she served as a Help Desk Specialist at RxSense and held patient account and debt collection roles, supporting billing resolution, account management, and customer-focused service.