Brandy Brown
Brandy Brown is a transformative people leader and business enablement strategist with more than a decade of experience in the insurance and financial services industry. Currently serving as a leader at Nationwide, Brandy is recognized for her ability to drive operational excellence, elevate customer satisfaction, and empower teams through technology and innovation. As an Alexander Briseño Leadership Development Program (ABLDP24) Alumni, she has developed a reputation for her forward-thinking approach to leadership—bridging people, process, and technology to create scalable, efficient, and human-centered business solutions.
A passionate advocate for emerging technologies, Brandy has led Generative AI Accelerator Learning Circles, facilitating the strategic application of tools such as Microsoft Copilot Studio and “Chat with Your Data.” These initiatives have not only enhanced team capabilities but also advanced Nationwide’s innovation readiness. Her expertise spans strategic team development, customer experience transformation, operational process optimization, and change management. Her work reflects a rare blend of analytical insight and empathetic leadership, helping organizations thrive in an increasingly digital world.
In addition to her corporate accomplishments, Brandy is deeply committed to personal and professional growth. A Bachelor of Science in Business Administration student at Southern New Hampshire University, she recently achieved a 4.0 GPA and earned a spot on the Honor Roll, underscoring her dedication to lifelong learning. Honored in Marquis Who’s Who and recipient of Nationwide’s Everyday Heroes Award, Brandy continues to inspire others through her leadership, mentorship, and belief that innovation begins with people.
• Alexander Briseño Leadership Development Program
• How to Be a Good Mentee and Mentor
• Data Analysis with R Programming
• Google Data Analytics Specialization
• Analyze Data to Answer Questions
• Writing in Plain Language
• Agile Foundations
• Property and Casualty Insurance License
• Life, Health and Accident Insurance License
• Southern New Hampshire University- B.S.
• Northwest Vista College
• Honored Listee with
Marquis Who's Who
• Everyday Heroes Award
• San Antonio Hispanic Chamber of Commerce
• South Texas Blood & Tissue Center
• Nationwide
What do you attribute your success to?
I attribute my success to understanding and supporting people, especially those navigating complex situations with insurance, and always striving to make a positive difference in their experiences.
What values are most important to you in your work and personal life?
In both my work and personal life, I value curiosity, creativity, and a love for learning—whether I’m crocheting, cooking, exploring art, or discovering something new, I’m always seeking growth and inspiration.